Fonthill, Canada
2250 RR 20
N/A
+1 9058921699
Amazing staff who really cared about my mother-in law's wishes during our experience with them. They were caring, professional, and carried out all of our requests with respect. Beautiful facilities as well. Overall, our family was extremely pleased.
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My mother recently passed away and her final wish was to be burried with her mother, my Nana. My Nana and great grandmother have rested peacefully in Pleasantview for over 30 years. Our consultant Maria was fantastic to deal with. My two siblings and I were left with little time to make arrangements. To makes things more difficult, we needed documents from my Aunt who is on the other side of Canada. Pleasantview and Maria took care of everything. She not only assisted with that, but helped my brothers and I correct a 25 year wrong and helped us finally get a proper marker in place for my grandmother as well. We were never made to feel or be pressured into any commitments when it came to finances or decisions, in fact I was pretty impressed with the compassion when it came to getting to the "business" side of things. Everything to do with this (let's be honest) horrible process was handled with care and empathy. Thank you to Maria and those who assisted putting my mother to rest, forever grateful.
My husband recently passed and I wasn't sure what funeral home to deal with. Pleasant view had been an option which I was at first unsure of until someone reassured me that they would do an excellent job because their daughter worked there, and knew of their excellence. I'm leaving my review to confirm that their service from beginning to end was exemplary in every possible way. They were sincere, professional and fulfilled all of my wants and needs to a T. I would recommend pleasant view to anyone who has high standards and wants an exceptional team of people. - Elizabeth Visentin & family
Been here for a lot of funerals unfortunately, and we've always been pleased with everything about the most unpleasant experience in life that we all have to endure at one time or another. The place is really nice, clean, tasteful and should I say, 'non-denominational', but they can accommodate most beliefs that I've witnessed. The staff is professional, kind, and friendly as you would expect, but what really makes them stand out is when we've had the misfortune to visit another funeral home. We tend to compare them to Pleasantview, and that really makes Pleasantview stand out as exceptional. One time I asked the curly haired funeral director Andrea why or how she was always smiling. She said something that forever changed how I viewed funerals, and I'm paraphrasing, but she said something like "I'm happy and honored to play a part in the family's final celebration of their loved one, a celebration of their life!" I really liked that. The grounds outside are also very nice with their walking trail and just have an overall peaceful feeling around the entire facility. No one likes funerals, but it's a reality. So if you've got to do it, might as well do it the best possible.
The staff and directors were kind, caring, and sympathetic. They listened and gave us the support and help we needed. Could not be more pleased in a sad and tough situation. Plus the thought and after care is endearing.
At Sunset Mr Walsh and Myself will visit with his parentsResting together but apart from Family at Victoria Lawn!Resting in Protest Proclaiming the Love they had for one another. In the end 2 families of history Stand together today! Luv to mothers everywhere... Sp Agent Pocahontas
Worst people to deal with at a time when you need people to be understanding and compassionate.
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