Surrey, Canada
14750 110a Ave
N/A
+1 6046578679
I love trying new natural deodorants so when I saw an ad for Pinch, I immediately ordered their Lavender Bergamot Baking Soda Free Deodorant. I also ordered a Lavender Lip Balm from them as well. The Lavender Lip Balm is light, smells amazing and I use it every night before bed. The deodorant on the other hand is awful!! Not sure why there are hard chunks in it, but after applying it to my underarms, my skin was left chaffed and extremely irritated. I tried it for 4 days and had to stop using it since my underarm skin was raw. It also never prevented body odour which rendered it useless. When I reached out to the company, they did not apologize but proceeded to tell me that it works for everyone else. Basically insinuating that the problem was not with their product. The only way to receive a refund was to ship it back. Why you need to ship a sanitary product back when they can't reuse it, is beyond me. But wanting my 21 back, I went to Canada Post to ship it. They quoted me 15 standard shipping plus another 2 for the bubble envelope. Once you factor in your time, gas and the shipping fee, that’s already the price of the deodorant so why bother returning it? I reached out again to the company to tell them my dilemma, hoping they could email me a shipping label (assuming they would get a better rate with a business account) and we could work something out. Nope, instead they sent me a big long rant about how much shipping costs their company. They seriously have zero customer service skills. If you have a complaint with them, don’t expect one shred of empathy. Also, I wrote 2 reviews on their website- 1 negative for the deodorant, 1 positive for the lip balm. Curiously enough, only the good review posted. They filter their reviews so only good reviews are seen. I would have given them more stars based on the lip balm but because of how difficult they have been, they get a 1.
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Hi there, I just want to tell you that I am loving your products. I used to have these little pimples on the back of my upper arms and back of upper thigh and I’m not sure if it’s the body scrub or the whipped body butter but they are gone!! I’m loving the smell of everything I purchased. I will say when I first put the deodorant on it was a little soft and sticky but it has been perfect ever since. I am very pleased. I have been trying to eliminate plastic as much as I could and I saw other natural deodorant but they were still in plastic. I love the cardboard and it moves freely . ️ Very happy with my purchases
Hands down the best natural deodorant I've ever tried. I'm used to it being a given that natural deodorants don't do much to keep you dry, lacking the aluminum of drugstore products, but Pinch deodorant surprised me. It stood up to almost a full day of biking and the scents are powerful and long lasting, even overnight on days when I can't shower before bed. 10/10 will buy again!
Absolutely IN LOVE with my new Luxury 4-Step Face Care System! My skin has never been so soft and clear in my life!
After joining a plastic free July challenge, I started examining all the plastic in my life. I’ve also been shifting over the years to more natural alternatives to mainstream products. I stumbled upon Pinch in my search for better and local. I ordered their deodorants which work better than all others I’ve tried. A bit of a glitch with Canada post, but Marlon went above and beyond with customer service that I haven’t witnessed in years. Worth the purchase 100%!
Deli
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