Oshawa, Canada
1143 Wentworth St W
N/A
+1 9055560087
This company just stole 6,000 dollars from us. We paid a three thousand dollar deposit for a wedding in May 2021 and another 3000 dollars with a promise of embellished apps etc. Then they folded. So sad to realize there are people out there willing to steal that kind of money, knowing they will never have to be held accountable. But in the end we know, you'll reap what you've sown. Sleep well you crooks.
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Similar to the last two reviews below, this company has stolen 9,200 from us for services not rendered. We paid Pilar a deposit of 5400 upon signing the contract for our wedding. She then approached us saying that she would provide a free late night menu if we paid our second deposit of 3800 right away. We didn’t think anything of it because friends who had used her company in 2019 took advantage of the same deal. We were only notified of the business closing through an email bounce-back and haven’t been able to contact her anywhere since. She did not reach out to any clients to let them know or to pay back the deposits. With our wedding 4 months away, she has left us with no caterer, a huge deposit gone and no way to contact her.
Pilar's catered my husbands 40th this past week-end. With very little information from me, she provided me with five (!) different fantastic and creative options that covered the cost and setting spectrum. All of the service from start to finish was great but the food - oh my goodness the food! Everyone raved that it was better than most weddings they had been to and I had one guest go down the line taking a video. She will definitely be getting repeat business from all of us. It was a wonderful experience.
I found out today through these reviews that Pilar’s Catering is no longer in business… To say we are disappointed/frustrated/shocked is an understatement. We never received anything from Pilar indicating that she was going out of business. My fiancé and I were still planning to go ahead with our wedding plans this coming summer because we were done with constantly rescheduling. We called Pilar today to see if it would be possible to receive some of our money back as our original quote would no longer be needed due to numbers. If we had not given her a call to hear that her number is no longer in service, we would of had ZERO clue her company folded. I understand this year has been a challenge for everyone, but I can’t seem to wrap my head around how these couples who were planning their weddings get screwed over in the end? We are out almost 10,000 because we too trusted Pilar when she asked for more money for the “Late Night Snack Promo.” Just from these reviews alone, it seems Pilar has close to 35,000 in her pocket with no services completed. Very upsetting. I’m sorry to everyone who is facing the same challenge.
As standard practice, we put a 20% deposit down to secure Pilar's services for our wedding catering for a July 2020 wedding. Pilar approached us for additional funds in order secure a discount of our late night table. We agreed; and total deposit paid to Pilars was 50%. Then COVID hits. We change our date to August 2021 and Pilar confirmed our date and advised all was set for the new day. It wasn't until our venue reached out to us to inform us that another couple who was using their services received a "bounce back" email advising that Pilar's had closed down. That's it. Aside from the e-mail that comes back if you reach out to them first, there was absolutely no communication to their clientele. Talk about leaving people high and dry... In total; we paid over 6000 for zero services rendered from Pilar's.
Pilar recently provided individual 'Boxed Dinner's' to our small work gathering of 10 people. The food quality and serving size was well above average. Presentation was really well done. Cold separate from hot and strawberry shortcake desert in a mason jar. My guests were impressed! Delivery to my location was exactly as arranged. There is incredible value in the service and quality of the dinner which Pilar's catered. I will be sure to use them again!
Thank you to Pilar’s catering and staff for making our wedding dreams come true! The food and service was amazing! Dan and I can’t thank you enough. 10/10 would recommend for your wedding or any gathering!
Scammed and frauded a lot of people out of money. Yes us included.
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