Etobicoke, Canada
170 N Queen St unit d
$$
+16477295367
N/A
Sad it’s closing however amazing deals now
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Great furniture and home decor store.
Great location!
I loved the customer service at this location. Everyone is there for you, not being pushy at the same time. Great shopping atmosphere. Even if you are leaving without a purchase - you are still getting a "goodbye" as if you were leaving with a bag full of stuff. Getting more personal : I dropped by to browse on Saturday evening, past 7:00 pm (Nov 17). Gail was great :). She informed me and my daughter about the sale on Christmas ornaments, which in return prompted us to look more attentively at the ornaments supply (not that we really needed any:))) and we ended up buying a lot ! We bought some to change our decor but also we have purchased beautiful one of a kind , hand painted and beautifully boxed unique ornaments for gifts for friends, family and co-workers. Gail was mega-patient with us and never did she let us know that we have to speed it up because they were closing soon (we have left at 8:00 on the dot (not realizing, that it was exactly their closing time). Gail even managed to enroll me in the PIER 1 program (which I hardly ever do; just not keen about giving away my personal info). Look what kindness can do :))!!!!! Thank You all at Pier 1 at North Queen!
Excellent service, clean, well lit, and great prices. There's ample free parking too!! Fun shopping times!!
It got me so frustrated even hours later. Store manager (Jean or Joan) couldn’t see her name properly from her name tag. She talked to me like I was a Plebeian and she was so much above me for the shallowest reason ever. I went in to the store to return some items. At first I had another associate helping me with the return and she was really friendly while we chatted for a minute, up until A lady by the name of (Joan or Jean) took over. First off she didn’t even acknowledge myself. Like any other customer service representative would start off with (Hello, how are you doing? I will assist you with the return.) Instead she questions me ***we’re these used for staging?*** Excuse me being the store manger representing PierOne you are very unprofessional. You are quick to take customers money at the time of purchase but gave me such a hard time when I needed to return the items. What will you train to the other associates when you are so rude and unprofessional. She was just wildly unpleasant for the rest of my transaction. Despite telling her a few times that the reason of the return is I was looking for more quantity of the items for a dinner-set and couldn’t find them at my local PierOne. Had I known she would be so rude I would have went to another location.
The worst customer service I’ve ever experienced. The staff don’t greet you when you walk in, they all stand at the cash desk and when you finally walk up to them to ask a question about a product they are extremely rude and unhelpful. I will never buy anything from this location. Experiences like this is the reason why people buy more products online!
Great place if you are looking for some beautiful gifts and decorative pieces. Courteous staff and beautiful store
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