Pickering, Canada
1650 Bayly St
N/A
+1 9058370288
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
A family run business. So you know you are getting good service. #Buy Canadian
like
Not good experience owner were rude.
Great prices, service, and local. Checked Amazon and Walmart, and the prices were higher and would have had to wait. Thank goodness for Factory Mattress, lower prices, good quality, and got the box spring and frame right away. Saved like 80 or so. Thanks!
We went to The Brick Mattress Store and Sleep Country Canada and had subpar to miserable experiences at both. Walked in to Factory Mattress and walked out 20 minutes later with a bill of sale. Working with Stella was easy and pleasant! It was a no pressure experience and Stella was able to help us locate which mattresses we should try. Thank you!
A wonderful store that feels like a family store, the lady working there Stela was very nice and helpful, the mattresses were excellent quality with cotton or bamboo top and at a very good price. Tomorrow I'm going to go buy a queen mattress there.
Nice people but poor business practices. I had dropped off my ottoman lid to be recovered, wrapped only. Was told it would take a few days. Said I was away the coming weekend and the following week would be fine. No word from them so called to get the answering machine explaining I needed for the weekend coming as I was entertaining. It was not ready. Finally, 3 weeks later I arrive to pick up only to find they had upholstered over the holes to which I had to align with hardware to reassemble. That then required her to undo and find and mark the holes to which she said would take a further 2-3 days. I said I would be back the following day by 5pm. She replied "Come back with a better attitude". That is unacceptable. Her and her husband need to get on the same page. Furthermore, the holes she marked are in the wrong place and I now have a useless ottoman lid that does not work properly. Strongly recommend you look somewhere else.
Great place. Family owned and awesome people. The mattress I wanted wasn't manufactured with a pillow-top on both sides so they added one to the alternate side themselves so I could flip it. Any mattress place that scoffs at the idea that no one wants a doubled sided mattress anymore is top tier in my book. Another example of a small business being superior to big name businesses.
I just Love it. Just bought my new Euro top mattress from Factory Mattress and all I can say is I just Love it ! I never thought that I could actually get a mattress that will accommodate my need for more leg room space. Mario made me a custom size and much longer mattress and box set so that my feet would not longer hang off the end of the bed and I not longer have to sleep with my knees bent, I am able to stretch out and sleep more comfy. I am so happy to have found Factory Mattress a family owned and operated business. Thank you Mario and Stella for the great mattress and prompt great service. P.S If you are looking for an off size mattress or box spring or just a good quality mattress set at reasonable price, just go and see Mario and Stella and they will take care of the rest.
Deli
The best companies in the category 'Deli'