Pickering, Canada
1355 Kingston Rd
N/A
+1 9058394235
I went in before Christmas and this women was trying to sell me two rings for me and my boyfriend at the value of 200 dollars, very beautiful rings so I bought one for my boyfriend at 90 dollars she did have good customer service although reading from the reviews I guess I went at a non busy time. Tell me why this ring which is suppose to be at least real silver she told me starts to oxidize and the whatever design was in the middle sparkling started to chip and the ring it’s self started to change colour on my boyfriends finger two days of wearing it he took it off for work to and while he showered cause he didn’t even want to chance it so this is legit happening from him just wearing it for a couple hours for TWO DAYS!! Mind you she told me she sold these things as engagement rings to some one previous hyping them up like they are the real deal saying the kiosk downstairs is show jewelry and not good quality tell me why I bought my mom a ring from there at 40 dollars and it has yet to do this to her finger or the ring has changed quality as she wears it all saying doing whatever task she needs!! So tell me why my boyfriend who was taking extreme measures to make sure the ring didn’t get ruined; got ruined a 90 dollar ring seemed like a 22 dollar ring with some platted silver and gold and my moms ring which was 40 is still good on her finger.. Terrible quality and very disappointed I feel like I got tricked; not to mention every time I tried calling since the 24 i have gotten no response.
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Nice people. Straight forward and honest
The woman at this place is totally unprofessional and lacks any sense of customer service.
Excellent customer service and quality. I'm impressed by how fast and efficient Rob works. The staff is not only knowledgeable, but want the best for you. I stopped by oneday and realized how many customers are regulars and that takes time and trust to grow. I recommend Dia Amore Jewellers to anyone who is looking for good quality craftsmanship, work, service, ethical service, and of course, reasonable prices! For anyone who seemed to complain alot, if you practice some patience and manner, knowing this is a small business running on a small staff, perhaps you'll get the service you deserve.
I don't usually post reviews but when the customer service is this bad I feel its my responsibility to warn others. I brought in 2 watches to get a battery replacement and the lady was helping another customer. I stood there for 5 minutes and not once did she smile or say she would be right with me after she was done. I would've waited had she said something but to be just ignored like that I'd rather give my business to a place that deserves it.
Amazing customer service. Brought 3 of my watches here for battery and band replacement and it was done fast and efficiently. They also have great market prices for jewellery and gift ideas! Definitely will do business here again!
Place is garbage, no guarantee on batteries when replaced in your watch, tires to blame the watch. Dont waste your money
Absolutely the worst customer experience! Like the previous person, if I could give zero stars I would. I went in to get a quote to restring my pearls, the price kept changing so the lady said she would call me with a firm quote the next day. A week later I had not heard from them so I called, and called, and called - she finally picked up and yelled at me that she was busy and I was calling too much. I explained I was supposed to have a quote the following day and she told me she was very busy and to call back in 15 minutes. When I called back she wouldn't pick up. No answering machine to leave a message. Picking up the pearls tomorrow and will find a reputable company.
Deli
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