Oshawa, Canada
680 Laval Dr
N/A
+1 9057255189
Made an appointment and no one showed up. Apparently they've been doing this all day as I heard I wasn't the only one. Better go somewhere else.
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Photo's didn't look professional. Isabella in customer service was absolutely awful, extremely arrogant, and sarcastic. Never again will I go there. I advise you save your money and take your own pictures.
Great place! Went in and out super fast for my passport. I don’t mind paying for quality. Staff was helpful and friendly, they smiled with their eyes and my baby’s photo turned out beautiful. We also got some portraits done and now I have wonder memories!
Went in for photos with Santa back in December. They informed us that they had run out of paper and it would be in later in the week and to stop in go pick them up. My husband went in the following Thursday and was informed they still didn’t have paper. They said they had all the phone number and would call when it came back in. Well another week or so went by with no call, so I called them. They said they ran out of paper again and that there was no way they would have ever of said that they would call when the photos were ready because of the number of customers waiting for those photos. This was strange because why would they ask for our phone numbers then? Anyway, I asked for a call back from the manager as it was only a few days before Christmas at this point and what’s the point of getting photos taken if I can’t display or give them out. Well I never received a call back but am now continuously getting spam texts from them despite trying to unsubscribe numerous times. I have called again asking to be removed and explaining the situation and again there is nothing they can do about it (Christmas situation) as head office is closed and I’m informed to text “STOP” and it ‘should’ remove me. We will see... Steer clear of this place if you want to get the product you pay for (these photos were paid for in advance).
So I don’t know if this a new thing with this place, but, I also went in for an appointment and the studio was empty. Walmart customer service said no one had been at the studio the whole day. Tried calling the 1-800 and it said they’re “servicing other customers” and to leave a message. Really, can’t even be put on hold to speak to a customer service representative?Don’t waste your time here.
I made an appointment for my daughter to have her passport photo taken. I received an email confirmation and a text message confirmation. I attended the appointment and the store was open, but unstaffed. We waited for some time, and nobody showed. We asked at Walmart customer service and were told we were not the only people today who this happened to.
I love this Studio! The lady, (she is the manager), made our photos extraordinary! We got some family shots and grad shots done there! Beautiful job! Friendly and so so wonderful! Looking forward to our on-site photo shoot!!
I had the greatest experience with a beautiful and talented young lady at this location today. Her name is Veronica Dawidowski she was so super sweet, gentle and playful with my son. We didn't do an expensive package but the care we got made it seem as if we were spending hundreds. She is A1 in our books and we would love to work with her again.
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