Peterborough, Canada
238 Lansdowne St E
N/A
+1 7057411188
DeliveryIn-store shopping
Got our first cars from Peterborough Kia! Got Forte 5 GT and Kia K5!! Had everything done easily and responsibily from Mr. Tim Kenzora and Mr. Joe Doran..
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We drove over 2 hours to see a used car which I was very excited for. Upon our arrival to the scheduled appointment, I was told that the battery had frozen and a new one should be there in an hour. Completely understandable-these things happen! However, I was told I would receive a call when the new battery arrived, which I never did, and over an hour later we returned only to find out the car was being shown to another customer, who then took it on a test drive before I ever got the chance. (Despite my having made an appointment and having waited over an hour). I waited near the sales agent but was only acknowledged/spoken to once the other customer had left for the drive. I understand that mix ups like this can happen, but the lack of phone calls, communication and the complete lack of acknowledgment when I first returned left me feeling quite dismissed and disappointed. Otherwise, the service was friendly and we did get first right of refusal on the car, having been there first originally.
This is a great dealership! I purchased a 2021 Kia Seltos in November from Joe Doran & he was fantastic. We were honest that we were looking around & Joe did not pressure me at all. He was very knowledgeable & answered all of my questions about my Kia, and everything Kia has to offer. Joe also took about 30 minutes of his time & went over all of the features of my new car, which I very much appreciated! Tim in Finace was also very nice & easy to deal with. Everything was seemless & I have no complaints! I would defiantly recommend Kia Peterborough & Joe to anyone looking for a Kia!
We are so happy with the car. We got a great deal too. New tires were included. Tim was great in helping us out, as was Christian. 4 stars for how long it took them to get everything ready for our pick-up. Also because when we asked for a spare tire they basically said no. Didn't tell us we had no spare, we had to find out later. Just an inflation kit, which will cost more to clean up.
The staff were good to deal with picked up a used suv the trade in was a little low and the vehicle was reposted the the next day after it was bought for 500 less Imagen that wasn't to impressed with that move at all
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