Perth, Canada
205 Gore St E
N/A
+1 6132640593
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingOn-site services
Wheelchair-accessible car parkWheelchair-accessible entrance
Repair services
Always have good advice and services. They can fix any computer
like
I purchased a refurbished Mac computer from this company for over 1,000. I explained to them what I needed it for and they told me I could use this computer for this, no issues! After about 3 weeks the computer stopped holding its charge. I would be using it and watch it drain 10% of its charge within 20 minutes. I teach online and this is a serious issue. My computer died in the middle of a class even though it was plugged in. I took it back in and explained the issue. They said it was the plug in and gave me a new one - great! Took it home, the issue was NOT fixed. Power still draining quickly. This is NOT acceptable after paying over 1,000 for a Mac computer. I took it back in. They called several days later saying there was nothing wrong and that they would not charge me for the service. HMMM sooo I’m making up a problem?? You are right I am NOT paying for the service I want my computer that you sold me for over a 1,000 to work!!! Needless to say I was not happy and needed time to think about what I should do. Personally I wanted my money back. I felt like they stole from me and sold me something faulty. They called several times but never left a message for me to hear. Never talk to me verbally and I never received a notice or something written saying if I did not pick my computer up by a certain date they would “recycle it” I went back in today to get the computer that I paid over 1,000 for after and was told they “recycled it”. Sorry we don’t have space to hold a computer (which is very small by the way!!) SORRY but since you did not verbally have a conversation with me to say that you would do this OR send me a notice to say that you would do this...THIS is STEALING, not matter the length of time. I hope as a “good” business you will make this right. I expect my money back. Since I assume you cleared MY computer that I paid 1,000 for, fixed the issue it had and RESOLD (recycled). WOW just WOW!
Service is excellent. Staff very helpful. Sales and service a range of computers. Prices are good.
After moving here from Toronto this is by far the best computer store I have dealt with. The staff are friendly, knowledgeable and professional and will take time with you on the phone to discuss your problem. Prices are reasonable and service is same day for minor issues or next day. I've been here three times and every experience was very positive.
They have the best repair tech in the business! Mac people this is your repair shop. Jarl also repairs tablets, phones and just about anything you need for your computing and tech needs. They service windows and other OS types as well. They also sell music stuff. i.e guitar strings and more. Great to know if you're in a bind.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance