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Performance NC - Granby

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Saint-Alphonse-de-Granby, Canada

performancenc.ca
Motorsports store· ATV dealer· Motorcycle dealer· Trailer dealer· Motor vehicle dealer· Snowmobile dealer· Used motorcycle dealer

Performance NC - Granby Reviews | Rating 4.4 out of 5 stars (5 reviews)

Performance NC - Granby is located in Saint-Alphonse-de-Granby, Canada on 125 Rue Pierre Paradis. Performance NC - Granby is rated 4.4 out of 5 in the category motorsports store in Canada.

Address

125 Rue Pierre Paradis

Phone

+1 4503603888

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Sebastien Lessard

I’ have purchased two snowmobile in the past and I have supported that shop as much as I can BUT NOT ANYMORE the services as gotten extremely Impolite, they never take responsibility for their mistake and make a lots of them. IT’S the last time I’m given them my Business I’m NEVER GOING BACK and I will discourage anyone I Know.

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trevor jenne

I highly recommend Performance nc. Great customer service.

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Vera Merkusheva

Horrible customer experience. At the beginning of June 2019 we bought a new Seadoo gti. When we tried it for the first time - surprisingly, the breaks didn't work! After acceleration my husband had no way to stop and drove by accident directly into the bank of the lake with stones. It all happened in front of the water police. The Seadoo was scretched a lot. Just saying - we had 2seados by that time and were driving regularly by that time. We were not buying a bicycle. We purchased a \luxurious\ water toy for 15 000 cad, brand new. Luckily, there was no health damage. We complained to BRP and to the Dealer #ncperformance granby. Following the investigation at the dealership it was stated that the breaks on our new Seadoo never worked and even were never tested at the #Brp plant in Valcourt. So, I am questionning myself how can they get any safety or quality reward????? After our complaint we contacted brp. We were offered free repair for our Seadoo at the dealership and 500 cheque for BRP products. We agreed with the dealership to take our seadoo to the service in october. We agreed. In October we gave our seadoo for the reparation. Today, on January 17 we are calling the dealership for like 10th time to ask what is happening with our Seadoo. Aaand.. The guy has no idea. And we had to repeat all the story again? What can be called \customer service\ here? Ignorance for more than 3 months? We request our seadoo to be repaired as soon as possible and to provide us the date when it is ready. If brp and nc performance granby are not capable to follow the agreement and their commitment, then, we request our brand new seadoo sold to us without breaks and damaged as a result to be replaced by the same brand new machine, fully functional this time. Horrible, poor, zero customer experience. Full absence of customer follow up. The whole production site should be figned for such faulty \lux\ products, as they put the water security under risk.

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Robert Chagnon

Nice place..dynamic saleperson and person in all department ready to help you out if question are required..

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Tim Lariviere

Always a pleasure to deal with parts people.

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