Vancouver, Canada
1185 W Georgia St Suite 740
N/A
+1 8007476883
Wheelchair-accessible entrance
The 1 STAR review from others is real! I'm positive that those 5 STAR reviews are new accounts. (and watch for fake reviews) We have used Payfirma sadly for over 5 years too long. It is quite enticing if you are a new business looking for a way to receive credit card payment, but definitely keep an eye on your statements. We have cancelled our account APRIL 2020, and still getting charge up until today JAN 2021. We have called Clientline, Payfirma, and now today finally the bank to put a block on this charge.. The customer service is polite, but poorly inadequate . No definitive answers or solutions to real-life transaction issues. Mobile Terminal is unreliable. it sometimes works, and sometime does not process or connect to server. Again, watch the contract and read your agreement to avoid charges. Keep all boxes and paperwork otherwise.. more fees and penalties. Rates are quite high. Review them by printing your clientline and review, review, review! Asking competition to review the rates with you will help you get better light of their rates. Lastly, they will charge you to close your account, so plan well if you do not wish to continue with them.
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Small business owner tired of lousy support from PayPal. Jerry from Payfirma was a pleasure to deal with; responsive, knowledgeable, professional and objective. Happy to be a customer here.
Jerry Graham has been so patient and helpful. We are a charity, so COVID caused us to put our plans on hold. Jerry was helpful without being pushy. When we were ready to move forward he got things sorted very quickly. Thanks Jerry.
Very easy set-up experience. William was very professional and knowledgeable. I would recommend.
Our company has found Payfirma to be an excellent point of sale partner. Jerry Graham at Payfirma provides excellent service for companies to quickly and easily start accepting credit card payments.
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