Sarnia, Canada
1290 London Rd
N/A
+1 5195418883
DeliveryIn-store shopping
Oil change
Parklane and Andrew gave me a reason to travel 6hrs to purchase my new Sierra. Trade in value for my old Ford was far beyond other dealerships. Andrew made the whole experience easy and pleasant considering we were communicating over phone, txt and email. He was very prompt and thorough. Paperwork and process took less than 1hr from the time I arrived till the time I left the lot with my new mule. Great experience!!! Many thanks to Andrew and the team - including Tracey.
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October 28 I had a coolant leak fixed for 317.44. November 5 I had my brakes done and a tune up for 1125.45 but they charged me 57.50 for a check engine light which I did not even mention. Today on December 16 I checked my coolant level in the reservoir just to see how it's doing and noticed it is almost empty. Clearly they did not fix what needed to be fixed and charged me for it. I went in today to ask for money back or to fix it properly for free this time for the inconvenience. Service manager said he can't do either. Then he says can look at it again and give me an estimate for a charge. This place is a rip off! I am not a happy customer, will take my business elsewhere.
Amazing, friendly and honest! Great people to work with. Highly recommend Parklane Motors
Andrew and Tracy were both great. They provided me with everything I had asked for plus more right up front leaving me with nothing to do but enjoy my new vehicle.
Had a great experience purchasing my 2021 Cadillac XT5 sport. Andrew was very knowledgeable and no sales pressure and covid safe meeting. Andrew and the service staff serviced my trade in to receive top dollar. Suggestion that is no reflection on the dealership would be to include a spare tire, jack and keychain for the fob, for this large purchase.
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