Mississauga, Canada
5100 Erin Mills Pkwy
N/A
+1 9058285902
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
My friend and I recently went to Pandora to purchase rings. We were both very disappointed at the extreme lack of customer service. The sales associate was rude, rushed us, and appeared very disorganized. Such an unpleasant shopping experience.
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This girl named Melissa helped me out and I am so thankful!! I didn't know what to get my girlfriend but she really found me some good options!
The manager was rude and very opinionated when I asked to return something without a receipt,, when the item was damaged. The staff was okay with it and very friendly and apologetic, but they needed the manager’s approval, when the manager came, she yelled at the staff in front of me and never took ownership for the mistakes, she kept blaming everything on me.. she eventually went ahead with the refund, but never again from this store.
Pandora is always busy this close to Christmas and you have to line up to enter the store. But once you are in the store you have an associate who is focused on you and not distracted by other customers. Excellent customer service.
Is it possible to give a zero star?? I arrived at this location at 8:45PM with a friend as bracelets are on sale today. To our surprise staff are cleaning up. Can you update your hours of operations. Truly disappointed we Checked before planning a trip to Pandora.
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