Richmond, Canada
13988 Cambie Rd Unit 333
N/A
+1 6042322492
We hired P&D Kitchens & Baths for intensive renovations to our condo. They came highly recommended from a friend who used them twice for renovations. We are incredibly happy to have taken their recommendation. As we all know, renovations can be quite stressful and expensive. This is a family run company based in Richmond and each encounter we have had with the staff was very impressive. From Marta who manages the show room, coordinates appointments and is extremely knowledgeable of the products available she navigated us in the selection of toilets/sinks/tiles/fixtures/shower doors/ kitchen sinks etc. to the renovators Les, Sergio and Gerry whose workmanship is beyond expectation. They always showed up on time, worked methodically and were great in resolving any challenges and thought ‘outside the box’ to make it work. The work is now completed, we are extremely happy with the quality and the workmanship. We all worked to together as a team, they listened to what our needs were and that alone speaks volumes. Thank you guys! Mick and Gloria
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If I could give them more than 5 stars I would. They did our friends' beautiful kitchen so I went with them despite the other review that's online and I am VERY VERY glad I did. It started with the great selection of door profiles that they had. Because they are a family business and make the cabinets themselves, they are very flexible so every profile was available in any type of wood and any stain. They also have a fast lead time, one of the fastest in the business. And the price was definitely right which made it possible for us to maximize our planning beyond what we had thought we could afford. Marta provided great advice and information, courteous and to the point without being fawning (thankfully). The design phase was excellent. Les is extremely professional, knowledgeable, no nonsense, and had very good tweaks to our basic plan. All I needed to do was to start an idea and Les would complete it right away with suggestions and tweaks that actually made sense. All in all, working with Les was the best experience in this entire renovation process, hands down. He was very professional and the lead time was correct - he was even a bit faster than that. Then when it turned out that I had made an error in reading the engineering plan, he was very flexible with changes to the plan even though the entire order was already waiting to be installed. He had to change three cabinets and he did so on VERY short notice - over the weekend. All of this would not have mattered but for the fact that the final product is absolutely gorgeous. He did an excellent job with the cabinets and an even better job with the doors and drawer fronts. Prior to this I had not realized how much work actually went to installing the cabinets. Jarek, the installer, worked patiently and meticulously for two and a half days until every little detail was perfect.
Happy with their Service. Quality of work is always 100%
Stay Away! We did a complete home renovation in 2017/2018, P&D was responsible for supplying cabinetry and countertops for all bathrooms and the kitchen. Approximately after 3 months after completion, the adhesive substance they used on the cabinets started to fail. Resulting in the face material to peel away , giving our modern kitchen an unbelievably ugly look. We did not cheap out on materials or contractors. We believe in paying for quality and thought we would receive this from P&D. When we contacted P&D, their resolve was to tear apart our kitchen and send the defective pieces back for rework (at our cost). They said they could not come to site because they did not do the install. This is absurd as this is clearly a manufacturing defect, not an installation issue (they confirmed this by email). Regardless they will not come to our site to fix as it is their policy. What could have been a simple fix on site resulted in a disappointed customer. My experience with P&D customer support has been infuriating. My contractor was shocked of their response and handling of the situation. Save your money, time and sanity, go somewhere else for your needs.
Deli
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