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Urban Barn Train Yards

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Ottawa, Canada

urbanbarn.com
Furniture store· Bedroom furniture store· Rug store· Lighting store· Sofa store

Urban Barn Train Yards Reviews | Rating 4.3 out of 5 stars (5 reviews)

Urban Barn Train Yards is located in Ottawa, Canada on 590 Industrial Ave Unit #1. Urban Barn Train Yards is rated 4.3 out of 5 in the category furniture store in Canada.

Address

590 Industrial Ave Unit #1

Phone

+1 6132471515

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

Mon
11AM–6PM
Tue
11AM–6PM
Wed
11AM–6PM
Thu
11AM–6PM
Fri
11AM–6PM
Sat
10AM–6PM
Sun
11AM–6PM

...
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R

Renée-Claude Landry

The store itself is great when you are there on place, you get a good client services. But when you want to call, they are very hard to get a hold of. Even when you try to call the client services number.

F

Frederick Tremblay

I agree with the other reviewer that they rarely have any quality items in stock. I went in after visiting the website and finding 4 items that I wanted : a lamp, two rugs and a wall decor item. All of these had to be ordered in. They even had it in a Montreal store and couldn't have that item transferred to Ottawa. Instead, they gave me an ETA for that item of 5 months. Then all the other items were to arrive within 2-4 weeks. Today was the end of week 4. Surprise, surprise! Only 1 of the 3 items I bought that day have arrived. Not only that, but I only learned this after calling the previous day and being told they were only missing 1. Not happy with you Urban Barn. Cancelled my whole order. Will buy online next time. They were supposed to call me back today. Still no call.

D

Don Lonie

The 50-70% off sale proved to be quite a challenge if you shop at the Urban Barn. First, most items are sold out on line (which is disappointing) which leads to calling locations to see if they have the item(s). That takes time as calls are not always answered on the first try. Note that you could drive to multiple locations as most of the stores have very limited stock to begin with or no stock at all. Again, if the item is not available on line or in stores - why advertise a sale. I did find all the items I wanted at Trainyards (excluding the ones that were never available in the first place). But because they were on sale - they would not place them on hold even though I was willing to drive across town. To sum it all up- a lot of work for nothing. I was in the area a couple of days later and managed to get two items I wanted. The ones that I would have had on hold were gone. Overall negative shopping experience.

C

Chloé Lemery

staff was really nice. They found us the artwork and accepted to keep it in stock for us to come back with our bigger car. 10/10

C

Claude Seguin

Great staff ! Our item was on time, happy client.

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