Ottawa, Canada
1115 Bank St
N/A
+1 6137302856
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Wow! So impressed with the quality of products, sales staff, mechanics and overall coordination within The Cyclery shop. I purchased a new bike from a knowledgable and friend sales person who spent the time to get everything right (I have been cycling, running, triathloning, endurance racing for decades so I have some specific nuanced requirements.). Each question was met with a knowledgable response. Moreover, the great service did not end with the purchase! The mechanics prepped the bike to meet all the measurements of a previous bike-fit and adapt them to from TT configuration to aero/road bike. I even received a couple of calls to discuss configuration and ensure confidence. What a feeling to get on a new bike without the need to bring my Allen keys and stop every 5 minutes to re-adjust \this or that.\ It just worked perfectly! Kudos and thanks! ** All this during a pandemic too ** I have found my new bike shop in Ottawa - see you again soon.
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Evan helped my colleague and I purchase a pair of Body Geometry Specialized branded spin shoes (torch 1.0 black for me, and torch 2.0 rocket red for my colleague). Great value for the shoes, was the most affordable in all of Ottawa. Evan was even kind enough to install the delta cleats to each pair after we purchased. Evan provided fantastic service, and was super knowledgable, friendly and efficient. Would highly recommend Cyclery for your biking swag needs, plz be sure to request Evan as your sales rep!
Wonderful experience! I wanted to get ready for snowy Ottawa winters early and came in looking for new skate skis, poles, boots and bindings. Over my two visits I was assisted by numerous staff who were all very knowledgeable and attentive. They were able to find me the perfect setup to fit my needs. Shopping locally always feels like the right choice, but even more so when the service and selection is top notch! Cant wait to come back to the shop for my mountain bike tune-up in the Spring.
Went in for a new bike seat, found the workers both knowledgeable and friendly. The installation of store bought bike parts seems to be included (at least for seats). The service guy was able to help me out with my bike and I was able to get some good information about options for bikes that they could set me up with at a later date. Recommend this store to anyone with questions about cycling or who needs some parts or servicing.
All right place but the staff members can be a bit abrupt so I wouldn't recommend this place... you are better off spending your money elsewhere. Had to deal with a little white TWRP with a plaited sweater on. Just go to the Giant Store it's right down the street.
Deli
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