Ottawa, Canada
428 Rideau St
N/A
+1 6136068881
Online appointments
No wheelchair-accessible entrance
Snappy Tech was super fast, professional and communicative throughout my experience. They fixed my computer and saved my files! Would 10/10 recommend
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NOT SPAM, google. The owner wants to erase all the truth. WORST Service!!!!! This is my personal experience. The service is the worst and the manager CHARLES is IMPOLITE. I sent my laptop to Snappy Techs for fixing Beeps and the blank screen issue. The reason why I come to this store because there have 4.3 star on the google. I went to the store on Jan 14th, the employee said that they can fix the problem within two weeks. After that , I never received updated information from them since then, and they are not reachable at all. I had to walk in their store every time I want to check the repairing status. I have been patient enough for waiting them for more than 2 month. Not only they didn't even fixed the original problem, there are further damage on my laptop physically (SCRATCHES, KEYBOARDS FALLING OFF, COVER DOESN'T CLOSE, CHARGER LOST). DON'T EVER GO TO THIS STORE If someone read this review and still want to go to this store, I just want to give some suggestions: WHEN YOU FIX SOMETHING in Snappy techs, TAKE PICTURES of your devices BEFORE YOU LEFT THE STORE. Don't ask me why, cause the manager CHARLES gonna play with you. The First Pictures, I took at home before I went to the store.
Charles and the team takes care of my Apple computers like it was their own. Their professionalism, confidence and quality of repair is the best in town. I highly recommend to go to Snappy Techs for repairs that will be done right the first time. Thank you!
Excellent service, communicative & fast! My Macbook was struggling & I knew I needed a new battery. I was worried they might recommend lots of work to get it working properly but they replaced the batter for a competitive price, did a free diagnosis & said I was in good shape. I would definitely use them again!
The worst experience I never had in tech stores. They obviously have no idea about what they doing. Not recommend to go there unless you want to break your laptop or steal components from the store. Not creditable store with not creditable stuffs.
Deli
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