Ottawa, Canada
850 Industrial Ave #1
N/A
+1 8005704157
Online estimates
We are in Cardinal, ON and have a farmer's field behind us. We have a LOT of rodent activity. Our rep, Neville is AMAZING. He's always on time and beyond helpful. He's a great asset to Orkin and, if I'm being honest, we renewed BECAUSE of him. We now have ZERO activity inside our home and can finally relax...
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Steve Latreille installed devices to keep squirrels out of our attic. He was extremely friendly/professional in his work and communication with us. We knew what would be done and how much it would cost in advance. When it was done, he explained the service, the warranty and adhered to the quote. No hidden costs. We were extremely pleased with the service.
I paid 400 for a 3 month rodent control service. They showed up for 5 minutes, once. They didn’t even walk around the house. They put down a few traps in one of many areas I mentioned. Every time I have called and scheduled a follow up visit, they don’t show up. I have had to DIY it because they basically took my money and ran.
I called Orkin and spoke with Jason who was friendly and very patient in listening to my concerns re bedbugs and answering my questions. He suggested that I get in contact with their canine handler Frank and have their canine Stella inspect for bedbugs. Frank and Stella came over to inspect the units and Frank was friendly, helpful and very patient in answering questions that arose during the inpection of the units. The result was that the inspection cleared the units of having bedbugs. It was a huge relief. Thank you!
I called Orkin to deal with a pretty invasive rat problem inside and underneath my home. They were becoming increasingly bold entering the house and you can tell, growing the family. Steven came out to chat with me about what they recommended we do to mitigate this growing problem. We booked in for trenching around the house and a 3 month rodent control program. Steven was always quick to respond to my emails and helping me with all my bookings. Especially when the head office wasn’t responsive, which was most of the time. Steven was the one that responded extremely fast to all my requests and messages. He’s an asset to this company. He came to do the trenching with Chris and they were both great at explaining the process with me step by step (I ask a lot of questions) and walked me through what work they did. They were very kind and did great work. We work with Sunny for the rodent control contract and he also goes above and beyond with his level and service and care. Also explaining the process and the improvements to me and always answering my e-mails quickly. We were lucky to have connected to the team members we did and would not hesitate to recommend.
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