Ottawa, Canada
Shopping Centre, 1200 St. Laurent Blvd
N/A
+1 6137474292
DeliveryTakeawayDine-in
Good for kids
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seating
If I could give them 0 stars, I would. This is not my first bad experience but now my second and my last. I just got back from St.Laurent mall and I had ordered from Manchu. Actually... I didn't "order". I asked if there was fresh noodles in the back and he just started serving the noodles to me saying "no this is it" not really giving me an option. He wasn't very pleasant either. So because I felt obligated to now proceed with the order since he completely disregarded me, leaving me with the thought that this place has absolutely no good customer service what so ever, I ordered the rice and General Tao. The noodles were BURNT because they were the bottom of the barrel which is why I asked if there was any in the back. The rice was blan and had no carrots or peas or anything in it. Greasy too. The chicken was mushy. I wasn't even sure if I wanted Manchu yet but because this man was in such a rush to close down and has no care for his customers he made me feel like I could not walk away because he already started serving the plate. Then, this man did not even ask me if I wanted a drink so I didn't bother wasting more money at this place because last time about a month ago I came to get noodles because I was craving them since I am pregnant and this same man served me. He was then arrogant as well and brushed me off. They were closer to closing that time around though so I gave him the benefit of the doubt. But now that I see he's like this again I am not happy. Sure I only wasted 11 but I don't like wasting money. And I sure as hell don't appreciate disrespectful people serving me food I end up hating. Not coming back. Hope you St.Laurent location close down, next time I'm choosing bourbon chicken like my gut told me.
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Love their General Tso! It is one of my favourites and their rice is fairly good. The honey garlic chicken is also pretty tasty. Overall, my favourite Manchu Wok to go to.
the girl makes hand gestures instead of speaking very rude employees will not serve me because veggies are not done yet i dont want any just plain stupid logic yet there open and not serving anyone
I was at the location, at St Laurent mall in Ottawa today. For lunch normally the, food is very good today not so much. The noodles that they, dont charge for were extremely dry. The honey garlic chicken, was not that great either.
I went there just about an hour ago and the service was horrible, she was rude and rushed me by and got upset with me because she was putting chicken on my plate without even asking me what kind Then got mad that I said I wanted the other chicken so she had to remove it from my plate and give me the one I wanted . The proportions were terribly small and the chicken was disgusting , it was fatty and when I bit into it it felt like I was bitting into bubbles of chicken fat and grease making me feel instantly nauseous . I ate two bites and had to throw it out because the flavour of the rice was horrible and the veggies were not cooked right so it was like bitting into raw broccoli . I am never going to this place again !!
Their food is at times hit and miss but when it's a hit... oh my god their chicken is great. It's really only a miss when the chicken's old but just for how good it is I'm giving it a 4 star.
Its great and the price isn't to high try it out for sure
Bad food, ok service.
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