Ottawa, Canada
1485 Heron Rd
N/A
+1 6132885353
Wheelchair-accessible entrance
The testing process is fast and professional. However, I've waited over four days for the report (it's still not posted by now) and wasted my whole week. Had I known that it would take so long, I would have gone to another center. Anyways, if you're not in need of a report urgently, you may still choose this site.
like
Well organized place...Less waiting time and especially the staff’s are super cool
* Terrible mess!!! * Don't bother with booking, it is only for the optics. * Expect to arrive and wait in the freeze for ours, without any information whatsoever!! They claim "By appointment only and very limited walk-up testing". Booked online. Got to the center, only to find out the long lineup. Asked ppl in the lineup about their appointments - 30% were walk-ups. Waited for hours with a 4 yrs old, before reaching the door. Asked what happened to the booked time, it is hours past. Was told that "everyone here booked an appointment" (nope, checked with ppl in line), then some follow up BS to pacify the masses. Since they ignore bookings, at least, they could issue a ticket system, with expected processing time, so ppl have a choice of waiting, or perhaps cancelling the appointment. We are year into this, yet they cannot figure out any reasonable scheduling system!
I have visited this place several times since the pandemic began. If you are looking for something to do during this pandemic, this is a great place to visit especially if you have cough, fever, or difficulty breathing. You have the opportunity to witness some COVID heroes in action, get a COVID test (for FREE if it isn't for travel purposes) and, if you are lucky, test out their x-ray machine to look at your lungs. As if that weren't enough, the staff is SUPER nice and BILINGUAL. C'est fantastique!
Excellent location. Fast for me. Super friendly and professional staff. Please ignore the negative reviews here. You have to expect some busy times these days. Do not be selfish and impatient. Just wait patiently for your turn.
Great clinic, staff very friendly and understanding. I got tested on a Thursday late afternoon. I go my results within less than 36 hours. I strongly recommend.
I arrived at 6h45 am expecting to have a long line up. I was 15th in line, the center opened at 8h00 and by 9h00 I was walking out. The place is very well organized and the staff is very friendly. Not that I want to go back but if I must I'm going back there!
Deli
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