Ottawa, Canada
Catherine St
N/A
+16132312317
I was hesitant to bring my bike here but I am very satisfied with my experience! I came in with a broken axle (Foster's turned me away saying they couldn't fix it). The guys at the bike dump got me a new wheel and also fixed my brakes and pumped up the tires too. Very fair price and fast service. I had a fantastic experience. Thank you!
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Everyone says that the staff was rude but I went there and they were awesome. I even got a discount for being a student. Love the vibes.
Staff is rude, unprofessional, lack of customer service. Asked them a simple question and they answered rudly and hang up the phone before I could say anything.
Had a great experience with Dave and co. after buying a new-to-me bike there. Very down to earth crew that know their stuff. After having the bike for a couple weeks and bringing it back for the (included in purchase price) tune-up, they replaced a wonky back tire at no cost. They also wouldn't take any money for tuning up my wife's vintage bike, which wasn't even purchased there. Great service, will be back for any of our future cycling needs.
Great group of guys at the Bike Dump. The Staff assisted me with finding components that are no longer made for a vintage build I've been working on. Dave was kind enough to give me a tour and tell me some interesting tales of the bikes in his shop. He's very educated in his trade and fixing bikes.
The owner (Dave?) Was very rude and refuse to fix our kid's bike (have a flat tire). Said our bike is a piece of department store junk. Well is 300 for a kids bike junk ? I don't see any high value bikes sitting in his dumpy bike shop. Rude and unprofessional. Zero customer service skills. I left never to return.
Really glad to have an option between brand new (not Walmart and Canadian Tire, those are not bikes) and questionable used. The recycling and expertise is great.
I came with a unique problem. The bike tire on my stroller was broken. They tried to fix it for free many times. When I did get a part, they fixed it on the spot for very cheap. Other businesses were very rude to me demanding deposits to order parts. Not them! The staff are humble and helpful. They greeted me right away. They knew a lot about the bikes they showed and promised to change anything on the bike that I didn’t like free of charge, unless sold as is.The bikes are used and recycled. that's a better way to purchase as a sustainable life style than our throw away lifestyles of today. Don’t believe every negative review you see. Support local sustainable businesses for the sake of the dedicated locals and our planet. You’ve earned yourselves a loyal customer. I will definitely be back!
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