Oshawa, Canada
410 Gibb St
$$
+1 9054044392
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
THIS STAPLES NEEDS TO DO BETTER. I would like to say that I rarely write reviews (almost never) but this one had to be written. This Staples will drive out several potential customers. Their customer service is one that needs an immense ( huge, huge ) improvement. Workers are rude when they are on call with their customers. There is no form of patience when it comes to assisting the customer on the phone. If they do not know how to perform a task they do not state that they are unsure or ask for assistance from fellow co-workers. Instead they reciprocate their feelings of frustration because of lack of confusion with rudeness to the customer (and this is just on the phone). I do understand that this time is one of their busiest times but this form of rudeness and impatience is on a whole other level. They are also not very clear with their instructions to the customer when it comes to the curb-side pickup. During the curb-side pickup, they do not carefully handle the goods but THROW IT TO THE CUSTOMER. I am writing this not as a way to bash this staples but AS A TOOL FOR CORRECTION because the respect for customers is almost non-existent. The Staples at this location please do better, maintain proper etiquette as well as have respect for your customers.
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FedEx drop off, all your office supplies can be picked up in one spot. I've even received a Staples card that can be loaded and used for the copy machines and fax machine. They recently had a sale on all their planners. I picked up a new Daytimer for 2020. A bit pricey but worth it.
This place has always been my one-stop shop for all things printing and back-to-school wise. They have a wide variety of products to choose from, and the prices are relatively cheap. Staff are friendly and helpful. I have been going to this Staples location for years and I've never had an issue with anyone working there. Thats amazing! They have a wide variety of services and are happy to provide them! This is a great location! Only issue is they recently changed their hours to 12-5, which can inconvenience a lot of people who work 9-5 or later...but I'm sure the hours will change once COVID slows down.
VERY POOR CUSTOMER SERVICE. had bought turbo tax and was told the key code works with the on line service, and it does not, took it back and was told no refund because it was opened, was told that 8 times and cashier sounded like a broken record and asked for the manager and she started to sound like a broken record. Do not buy turbo tax unless you have a disk drive in your computer or laptop. They should have said at the time of purchase that it would not work unless you have a disk drive I would not have purchased it.
friendly, helpful staff. Well organized with nice clearance discounts
Deli
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