Orillia, Canada
25 Front St S unit 6e
N/A
+1 7053256566
I went in to cash a cheque, and found out I had an outstanding debt. Which was fine. However at that time, I could not pay anything towards the debt because I was already out of work due to coronavirus... I was told I had to pay something towards my debt or they would not cash my cheque. I offered to pay an amount, which I was told was not enough... and it had to be alot more. The lady working said in a rude and unnecessary tone \so what you're telling me is that you have a cheque for this much money and you cant pay anything out of it?\ I said o I'm so sorry but my rent is exactly the amount of the cheque\ To which she sighed heavily and said that she couldn't help me then, and I could go somewhere else and that there was another place right beside them. I was in a rush, and just needed to get it done, so I paid the large amount that was required to cash my cheque. Which in turn meant my rent could not fully be paid, which is not their fault of course.. but I was willing to make a smaller payment and considering many people are experiencing financial difficulties during this pandemic I found their lack of understanding a little odd. I was looked at and spoken to with such judgement and unprofessionalism, I was nearly in tears! I had just had a baby who was two weeks old and i was exhausted, and did not need to experience that. There is no reason why she could not have been pleasant or polite when assisting me. It was uncalled for.
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The girls are so nice and polite they treat you with respect I’ve never had any problems there I recommend Money Mart to anybody and everybody they will help you get the money you need
I like the way the red headed lady handled herself and answered all my questions in a friendly professional manner. I believe her name was Chey.
These people are wonderful
I was unsure of the services provided and was in need of some guidance. I can't believe how amazing Kim was, her patience and her ability to explain and understand exactly what I was looking for. I would recommend this location to anyone and will let anyone who needs assistance to go to money mart on Front St. Thanks again Kim
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