Orangeville, Canada
21 First St
N/A
+1 5199411392
Trying to view a loved ones funeral/ceremony during Covid was ridiculous. We were assured we could view live which wasn’t the case since none of our relatives could get a stream without it pausing between every 4 words. It would then pause for several minutes. I called to ask about this and the lady working there seemed puzzled and said it was working at the actual location... obviously.. you are in the next room. Emailed them. No response. Checked the next day. Restricted. Called again. The lady said it SHOULD be working the NEXT day. EXTREMELY disappointed. This is a HUGE part of their business especially with Covid. Totally unacceptable.
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In response to Whitney Robertson post on video issue during a service. Technical issues do happen from time to time, out of our control with internet providers, we do apologize for this issue. We do a back up video incase of these issues. This video has now been loaded to our web site. When we upload back up video it is sent to the host of the webcast, but over a weekend this does take time. The family was aware of this issue as well as your concerns. Hope you find this helpful.
We lost a loved one suddenly and were quite in shock when planning the funeral. Terry was very patient, compassionate and efficient with everything. We were able to customize our own celebration of life so that it was specific to our family and friends. The minister was well spoken, respectful and kind. For such a tragic time I have to say we are very happy we chose Dods and McNair to help us through the entire process.
Professional and efficient. Have provided services for many members of our family. We trust the family that operates Dods and McNair as they have always been consistent and transparent. Was a great source of comfort when we did not have to worry about the details of our loved one's cremation.
Compassionate, caring, peaceful and beautiful. Not one detail was overlooked. Terry and his team did a fantastic job at making sure my Nana's last moments were perfect. Amanda was great and my entire opinion of funerals and funeral homes have been changed. This is the best of the best, and Doris couldn't of had a better sendoff.
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