Langley City, Canada
Langley Mall, 5501 204 St #95
N/A
+16045330601
The sales clerk was so helpful! I was in line waiting to enter the store and this nice young lady came out to ask if I was picking up an order. I described what I wanted and she brought 2 samples of the canvas boards to the window to show me what they had in-store. When it was my turn to enter she was waiting for me and the transaction was handled quickly and efficiently! It was a great experience ️
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Being someone who enjoys being creative, I appreciate Art Stores! Until today, I have never had a bad experience with the staff in any of the Art Stores! Excluding this particular 'Opus' store, all the other art shops employees have always been very friendly, personable, courteous, helpful, they always make every (new or regular) customer feel welcome!! I walked into this Opus store today, I saw 2 females & one male employees standing behind the counter. I went right to the aisle where the art supplies i use were I wasn't there 20seconds before one of the female employees began standing at one end of the aisle STARING at me! Not once did she ask if I needed anything or had any questions! She just stood there I assume she was watching me to make sure I didn't shoplift anything....I can understand being alert to shoplifters, however be discreet or be friendly, don't stand there staring like i have an escaped convict coming in solely to shoplift!!! Then, the other female employee started to stand at the other end!!!! These aisles are only MAYBE 35-40ft long!! I couldn't believe it!! Although I went in with the intentions of purchasing some supplies, however I walked out. I left there feeling judged, feeling unwelcome and somewhat intimidated by their constant stares & less than substandard customer service skills!
My daughter and I went here yesterday and the staff here is amazing! Very helpful and you can tell they enjoy working there. Great place to look for supplies. Highly recommend!
Opus art, is a very rare place in today's typical everybody carries the same thing stores. It's such a unique store it carries items that you won't find anywhere else. Every time I go in there I find something else that I'd love to try and totally find a special place. The staff is super helpful and can even give you ideas that you weren't thinking of. It's really enjoyable going into this store.
It's like a candy store for big kids!!
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