Surrey, Canada
18565 96 Ave
N/A
+1 6044550575
Love this place but really challenging getting there when I work Monday- Friday 6:30-4. Really try to shop here instead of Amazon to support a great store but just can’t do it without better hours. (Open till 5 and or open for 4-6 hours on Saturday would be great)
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I made an online order for 2 Stanfields work shirt. They arrived promptly and well packaged and I decided to order another one as a Christmas gift. As before, I promptly received acknowledgement of my order and was told I would be informed on shipping. Well, after 3 weeks, that notification never arrived and neither did my package. I sent a short email to customer svc re: order number ?.... Within 30 minutes I got a response from Kelly at online sales and administration saying their records show shipping but strangely, no tracking information. Kelly asked me a couple of questions which seemed pertinent to my complaint and I responded appropriately. One again, a very swift email response apologizing for the whole thing and promising to send a new shirt. I was kept informed all the. An order was created. Shipping has been arranged. Package has been shipped. Package will be there on xxxxxx. Received package. Email shortly after arrival asking if all was well. There was even an extra gift in the box. From original complaint to complete satisfaction in about a week and a half. I would highly recommend ONO Work & Safety based only on their customer service with me.
everytime i go i am dissappointed with size availability. never goin back.
Great place to shop for gear for construction work, the big issue is that they have bankers hours. If they were open 11:00-8:00 Tuesday to Friday & 8-4 Saturday & Sunday, they would probably make way more money. Their clientele works while they are open.
Haven't been to the location itself but made an online order recently, and have been helped tremendously, shout out to Kelly in online sales. Amazing service during these crazy times. Great prices and there's the bonus of free shipping! Thanks!
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