North York, Canada
500 Norfinch Dr
N/A
+1 4167488787
As a contractor I have bought several fridges and freezers from omni for my clients under my company name. I bought it based on price and was worried about the poor warranty they offer. Now I'm dealing with phone calls all the time from my clients about how their fridges and freezers have broken down . The sad part is they are all breaking down right after the warranty has expired! I will never buy based on price ever again! Spend a few hundred more somewhere else and get a longer warranty with less headaches. I read the other reviews before posting this and instead of acknowledging to do better they will say \ we do not recall any interaction with you\ \ or we have thousands of happy customers across Canada\ well if you are doing so well and that many customers maybe it's time to invest in better quality products!
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Best way to buy equipment is to NOT buy it from here. Customer server I was dealing with (Chris) has no idea how to win over a customer. He’s sure great at blowing a good sale. I called about purchasing multiple items and after I’d told him I’d seen it for a better price at a competitor, I was basically told to go support the competitor. I chose Omni because I’m the past we’d bought our equipment from them, but NEVER again. I will continue to buy all products from Nella or Amazon. Great work Omni! If Google let me give NO star I would have. I can’t believe how horrible the experience was dealing with this company.
This place is awesome! Great products at amazing prices. Hats off to the entire staff that we dealt with on our first visit. Joe, Issak, Poonam and Vincent are first rate. They answered all of our questions and were very knowledgeable and professional. I literally wanted to buy everything they sell in the store. You will be seeing a lot more of me in the near future.
Found these guys while doing a search for a specific butter warmer. They had exactly what I was looking for AND had it delivered to me across country in time for Christmas. Ask for Joe if you want super customer service!
I am happy with the product line that this company carry... The quality on the items they have is excellent and they are long lasting... I purchased commercial Pizza Prep and Sandwich Prep Table... I also bought Commercial Tables and Shelve... Customer Service is great and excellent after sale service....
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