Oakville, Canada
3316 Dundas St W
N/A
+1 9058450526
Thank you Loretta and staff !! \PERIOD\ BEST LOCATION IN OAKVILLE THAT YOUR LOVED ONES WILL BE LOOKED AFTER 100% ️
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Loreta Serafini is not the person you want to deal with if you value honesty and a transparency in a relationship with a breeder. We met Loreta Serafini this summer at Wag-A-Way kennel and placed a deposit on a puppy. We subsequently visited our puppy twice, as we were encouraged to do so, before our pick-up date in early July 2020. All in all, we traveled to Oakville 3 times, a total of 6 hours driving. On both our visits to see the puppy we enquired as to the puppy's date of birth and were told by Loreta that she didn't have that information to hand. Over the course of a few weeks, via email, we asked three more times for the date of birth. Loreta ignored this question every time until after asking five times, we said that we were concerned that we weren't being given this simple information. Loreta responded by email to say that a puppy's birth date was something she only gave out upon pick-up and since we were not happy with that, she would refund our deposit. We were, needless to say devastated, as we were already emotionally invested in this little pup. We were appalled at being treated in such a way. I later contacted the Yorkshire Terrier Association and enquired as to whether it was typical for a breeder to withhold the birth date of a puppy. They said no, this was not normal practice, and commented that \perhaps you've dodged a bullet\. In other words, be thankful you got out when you did!
Loreta and Jennifer are the absolute best. I wouldn't trust my fur babies with anyone else.
My dog came back with no voice and a sunken head (I have no idea what they did to her!). Her personality completely changed after that and she was totally depressed. It was such a trauma for her and she was never the same :'(
Loved Loreta. Honest, personable, witty, loves, loves, loves each and every one of her babies. It was my first visit and we chatted for 2 hrs about my furbaby and hers. I always trust my gut and my gut was bang on. I wouldnt hesitate to reco her to anyone. I'll be back, hopefully in Oct, to pick up my newly adopted!!
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