Oakville, Canada
240 Leighland Ave
N/A
+19053373663
Had a great experience getting a new phone for my son and adding him to my plan. Dillon was a great help. Very patient and informative even though we arrived probably only 10 or 15 minutes before closing. Dillon took the time to answer all questions, set everything up for us and didn't make us feel rushed -- staying about 1/2 past closing. He's a great example of what good customer service looks like. Great experience -- would give him more stars if we could!
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Employees were professional knowledgeable and on top of thier game with communication and making sure I was clear on everything I needed to know. Had such a great experience and will be back for more services. Thanks guys. Super Covid Careful!
I went to the kiosk at Oakville Place to get help with understanding the bill and Dillon helped me by explaining some of the issues and contacting Customer Service for me. Dillon was exceptional, patient, understanding and remained at the kiosk almost half an hour after closing time since I was still talking with customer service. So rating for Dillon is definitely 5 star. My rating for Customer Service Department was not so positive, after 2 hours of being transferred to different people and being put on hold. Eventually the matters were resolved.
Great service.... my comfort level increased ten fold as I spoke with Luke... from a maybe, I became a definite in the space of a half hour.. He addressed all my concerns very patiently and knowledgeably...
Great service! We are newcomers to Canada and Dillon helped us settle easily into a phone plan, which was best suited for us, while explaining all the details. Thanks!
We had an amazing experiences with the staffs. Dalini and Luke was so friendly. We were so satisfied with the service. They well explained Member Benefits and other things. I would definitely recommend this store to others.
Staff was very helpful and informative about options available reaching a fantastic deal. Thank you Luke for your exceptional service and advice.
Very professional and helpful staff, exceptional service. Dalini gave me great advice and helped to choose perfect options.
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