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Northside Volkswagen

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Sault Ste. Marie, Canada

northsidevw.com
Volkswagen dealerCar dealerMotor vehicle dealerUsed car dealer· Volkswagen dealer· Car dealer· Motor vehicle dealer· Used car dealer

Northside Volkswagen Reviews | Rating 4.6 out of 5 stars (5 reviews)

Northside Volkswagen is located in Sault Ste. Marie, Canada on 878 Great Northern Rd. Northside Volkswagen is rated 4.6 out of 5 in the category volkswagen dealercar dealermotor vehicle dealerused car dealer in Canada.

Address

878 Great Northern Rd

Phone

+1 7055415995

Service options

DeliveryIn-store shopping

Open hours

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Marie Ryan

We have had an excellent buying experience at Northside Volkswagen! From the moment we walked in and was greeted by the friendly receptionist, who then introduced us to Lauren the Product Advisor! Lauren was very welcoming and extremely helpful in guiding us to exactly the vehicle we were looking for. She has great knowledge in her field and was able to answer any questions that we had concerning our purchase! We met Mark...one of the owners, and again was greeted very professionally. We found Mark very easy to talk to and felt no pressure from him. Thank you Mark for listening to us and finding us the vehicle of our desires. Julie the Financial Manager was very friendly and also made us feel quite comfortable as she guided us through the process of our purchase. Thank you Northside Volkswagen Staff for a great buying experience and we will not hesitate to recommend your dealership to any of our family and friends for their next vehicle purchase!

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Shawn Marcil

Purchased a new Jetta and a Tiguan from them. Was very happy with their service at first. Then something always seemed to get damaged every single time I brought my vehicles in for an oil change. Everything from leaving tools on the engine which scratched the undersides of the hoods, to someone leaning or kneeling on the grills and breaking them, to the final straw where they put the hoist through the floor of my Jetta, then blamed my wife saying she ran something over. Had pictures of everything, contacted the manager and owner and they did not seem to care. So filed a complaint and sent all pictures to VW Canada who also did not care at all. So now my two VW's get serviced at another shop and my two new vehicles are of another brand and dealer.

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Renee D

Excellent customer service. Not too pushy like some other companies. All of our questions were answered, all of our vehicle demands were met.. so we bought this! Go here for your next car!!!

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Sydney Smith

My car broke down on my way back to Toronto from Sioux Lookout, about 11 hours into my drive. I barely made it into Sault Ste Marie and my car was almost un- driveable (due to the deisel filter and sensor needing to be replaced). The amazing employees took me in for a diagnosis right when I arrived and knew what the issue was in a short period of time. Unfortunately, they needed to order parts and predicted that I wouldn't be ready to go for a few days. I had work on Saturday so we were a bit down to the wire and I was a bit stressed. They called me everyday to give me updates which was so reassuring! They were prompt with arranging an in-house driver to and from the dealership and my hotel, who was a great driver and very personable. The repairs were completed faster than they predicted, and they not only washed my car but also gave me an in-car first aid kit (as a first aid instructor I especially appreciated this gesture, as I can be of good assistance if there is ever a roadside medical emergency). As an added bonus, they started the process of arranging a reimbursement claim for my hotel stays as part of the travel interruption insurance. All in all, they made a breakdown in an unfamiliar town as comfortable as it could be - special shout out to the intake professional, driver, Greg, and Florian for going the extra mile to make sure I could get on my way as soon as possible! 5 stars all around!

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Danielle Dupuis

I was really impressed with the service and how responsive the team was in meeting my needs for a used vehicle.

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