North York, Canada
5586 Yonge St
$$
+1 4162252465
N/A
No delivery
It would get cozier if you keep going. I admit that you can hear everything from the next rooms and the rooms in basement are not comfortable. But it is good enough for me and the staff always give us another half an hour or hour for free. Also I don't know if they are still working but the elder couple who I used to see there was super nice. If you are a serious karaoke singer, I would suggest a different place.
like
If you're going with a big group be prepared to go into a room that's located right next to the washroom and smells like one too. Although they cleaned it right before we went in (we saw the guy with a mop and bucket in hand) it smelled like a heavily used washroom. It's 7/hour but they don't split the bill on weekends apparently after 9PM. There was no sign of this in the store when we went in. The owner however decided to split the bill for a group of Koreans around 10:30PM but refused it to do it for my group of 8 (a mix of Chinese, Japanese and Russian). When someone in my group asked for an explanation why he replied "Just because I'll do it for someone else doesn't mean I'll do it for you." This is just poor business. I will not be coming back here
the karaoke experience in itself is fine. The guy running this place has way to much attitude, way too much. just be prepared to for poor customer service. i wont be coming here anymore.
Pros: - The service was good and the song selection was quite extensive with lots of new stuff. Cons: - They charged 10 extra per hour even though they quoted me a different price when I called two different times. - Was on main floor and the room was boiling, we had to open the door constantly to try and get some cool air in.
They don't even deserve a 1 star. over price on pretty much everything. Me and some of my friends only stayed here for 2 hours and got a couple of drink and they charged us over 120 just for that! the owner is so rude and it doesn't even show on the receipt how much everything is. *DON'T EVER GO TO THIS PLACE* before you regret it.....
Cant hold a reservation, despite admitting they took it. Told us to wait up to an hour or leave. No apologies. No attempts at any customer service. Had I read other reviews first, would never have come all the way out here. Go somewhere that wants to stay in business instead.
This place doesn’t event deserve a 1 star. The staff is very unprofessional and has zero customer service! There’s 3 of them tonight managing the place (one old lady and 2 men) we used to come here before and get charged for 25 an hour but tonight, they ripped us off. We stayed for 3 hours and we were surprised that our total bill end up to 100. I asked the guy with the glasses and he confront me saying that “ it’s 36 an hour and actually lowered the price from 108 to a 100” which is a complete BS! The old lady was yelling too. Don’t come here!! Their fridge is just right across the reception and you are not allowed to touch it or get any alcoholic drink from it like before!! One of the guy will open the fridge, pick your choice and open the bottles/can right away. We were also seated two doors next from the washroom in the basement. The room was very small and smells bad. Terrible place, we’re not coming back.
There was a very aggressive reaction from the staff when we asked to split the bill. Not only did they convey their policies (they don't split the bill past 9 pm) to us in a condescending way, when we asked why the party prior to us got a different treatment, they just said "Just because I did something for them, doesn't mean I'll do it for you". I don't think there is anything wrong with having a single bill policy but there was definitely something wrong with the way they communicate with their customers.
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