North York, Canada
517 McNicoll Ave
N/A
+14164966000
Terrible customer service. I live in a downtown condo! I have not see all five elevators working since 2017!!!! these guys make it look like rocket science, they don't care if you waste 25-30 minutes of your time waiting for elevators.
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Absolutely the worst company to deal with. Never have I ever experience such a lack of customer service from both the front line employees to the technicians to senior management to even the executives. Problems after problems arise and ongoing promises of when repairs are done are NEVER kept. Their only interest is to charge you money and have you get new elevators which they claim they will service. Don't fall for this. It is a lie. Escalated our issues to senior management who never returns calls or emails. Escalated to district manager who never once returned a call after leaving 10 messages! Avoid this company at all costs! Highly highly highly DO NOT RECOMMEND! Google Yelp for reviews of ThyssenKrupp and you will see that it is a worldwide issue. This company is a joke!
AVOID AVOID AVOID. Their elevators suck, their repair and customer service are even worse! They took 6 month to replace a simple board. At times almost all of building elevators are out of service. This company is a scam and needs to be stopped by government or something!! I can't believe they are in business with such horrible quality and service.
There is not a single week that the elevators in my (new) condo building would work properly. It's over a year now and really disturbing. You might think that could be late at work because a delay on subway but you can be short on time already before leaving your building! It's really ridiculous, I'm even tired with all e-mail notifications I receive from the property managers. Shame.
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