North York, Canada
5431 Yonge St
N/A
+1 6473438881
DeliveryTakeawayDine-in
No wheelchair-accessible seating
Coffee
It was my mother's birthday and went in for a free drink reward. We also had another free drink reward and claimed both for the order of 4 drinks. I checked the credit card history and it turns out I was charged for all 4 drinks. I checked the app and they claimed my rewards too. This is absolutely unacceptable and disappointing. I probably won't ever come back to this store with so many other bubble stores with better services around the area.
like
One of the favorite Bubble Tea store and the most popular one around Yonge&Finch. Always lining up to get a drink but definitely worth waiting. Stuff there are really considerate, patient and friendly.
Quality of bubble tea is consistently not up to standard. Iron goddess milk tea is super watery compared to other locations. Customer service needs work, especially one male worker who came off as unfriendly and rude. Ordered 7 drinks, but they did not put any labels making it difficult to distinguish between drinks. They also messed up one of the drinks. The only reason why they still have customers is bc this is the closest location near Finch.
Tiny place, but the Alley is always good. The workers are nice and will explain to new Alley customer about the drinks :) Have had the Iron Goddess (matcha flavour), Brown Sugar Deerioca fresh milk (sweet), Royale No.9 (has hints of blueberry), all veryyy good.
I am lactose intolerant and sensitive to caffeine. i ordered Derioca soy and received Matcha latte which resulted to Headache and diarrhea. the label on the cup says derioca soy and I definitely checked the label before drinking. Sipped twice and realized something was wrong. To my surprise, i received matcha latte. This is not the only time i had a bad experience at this location. There were several occasion we came across rude staff. Definitely Zero when it comes to customer service. Despite the fact, we continued buying from this location. But this time around, since my health has been been compromised, i think it's just right to send a complaint about this incident.this is definitely Food and Safety concern.
Deli
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