North York, Canada
4590 Dufferin St
N/A
+16475577821
I had my items stored in the North York facility and my locker was broken into. My boxes were smashed, my items were crushed, broken and thrown around and stolen. I was told by the Manager that \this is happening now\. After one year of paying a lot of money for this unit just to have my items vandalized, and stolen! Please do your research and find a more secure storage facility that has proper and real 24 hour surveillance to keep your items safe. I do not recommend this place.
like
Such a great, and they offered me excellent services. I had to move out of Toronto due to the pandemic, and they offered me an amazing deal for my first 3 months, which was literally a life saver. Besides, they are very well located, mostly if you are a York U student, less than 10 min away, and only 20 mins away from Pearson International Airport.
Great experience! The 3 staff at the front desk were always helpful and professional. They provided excellent customer care. I only remember the lady's name but will not post it. (she may not like having her name 'up in lights'). I always had BAD feelings about using storage services. I read bad experiences. I went to the BIG NAME place close to me, but my wife and I did not feel good about using their service. We did not feel any sense of customer service. They only cared about getting the money. We found Secure Self Storage in our search and decided to give them a try. We IMMEDIATELY felt much better having talked to the lady at the front desk. She did not pressure us at all to sign. She gave us the contract to take home and read, so that we could be more informed. When I went back to sign, she had already reserved a very convenient locker for me (I had previously told her what size we were looking for). I WAS IMPRESSED AND SIGNED RIGHT AWAY! I gave 4 stars only because the elevator wasn't working one day when I stopped by on a Saturday. Another customer and I tried to make it work but couldn't. It was working the next time I passed by. The facility is extremely clean all the time, and always well lit. The staff always reply to my emails very promptly. I'm VERY SATISIFIED and will definitely use this place again (Dufferin Avenue, North York site), as well as recommend it to anyone I know who needs storage.
I have used this place numerous times over the years. No hassle getting set up and even closing down your locker. Sometimes it was hard to find a cart so I bought my own for 60 from cdn tire. They also say \monthly\ but they bill every 4 weeks so take note of that when they quote you. 240 a month for a locker means 240 for 28 days.
I joined Secure Self Storage located at 4590 Dufferin Street last May 2020. All I can say about my experience is wow. All the people who works in there are respectful, friendly, manageable, organized and especially helpful for all the customers that they work it. The facility is clean and huge. It can help all the people to organize their exist stuff on their houses and also for the small business that want to store their equipment for their business needs. I would like to say Thank You So Much to the team. Please keep up the good work.
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