North York, Canada
3401 Dufferin St Suite 216A
N/A
+1 6472592850
Wheelchair-accessible entrance
Katherine is terrific at Panerai at Yorkdale. Always respectfully keeping in touch me even through 2020. Shares my passion for beautiful timepieces. I prefer to always surround myself with delightful professionals like Katherin.
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My experience with Panerai Yorkdale was my first with the company, and although one should not have expectations as "expectation is the root of all heartache", I did have expectations of the company, expectations which were blown away. This I attribute solely to Katherine, who I was fortunate enough to land as my advisor there. Katherine was not only knowledgeable on all things Panerai, but she was especially attentive to my needs and did not rush nor attempt to "push" a sale through. I was taken aback at how accommodating Katherine was given my work schedule and the time zone difference, yet she went out of her way outside of her official hours of work to be on hand to answer my never ending, and I am sure annoying, range of questions. More importantly to me personally, Katherine displayed a very friendly human side, she certainly was not a "robot", and was quite simply a delight to deal with. No matter how great a reputation a company maintains, and Panerai's reputation cannot be questioned, I am of the belief that it is the people that make the company, and Katherine is indeed a credit to Panerai. My thanks to Panerai, thank you especially to Katherine, and I look forward to further transactions with you in the future. My very best wishes to the team at Panerai Yorkdale, especially as you continue to work through the pandemic.
Had to service one of my watches. Turn around was great, took only two weeks. The fees were very reasonable. Great service and great staff.
Bought my Pam620 the day right after grand opening. Sandra the manager at the time was very helpful overall. I was waiting for a spring bar tool that she promised me. Picked up some additional straps in between But finally received the tool about a year after from Jamil. Main thing for me is they kept their word despite taking some time. Kudos to the team at Panerai! Great after sales service is what matters to me as a customer.
Met with Wendy, and had a great experience, it was everything you'd expect from a Luxury watch purchase. I love my new Panerai and couldn't be happier. Thanks Wendy and her team.
What a great experience! I went in to look at some watches. Tamara took her time and explained different models and options for me. She really has the knowledge and give you the treatment that the brand and client deserves. Tamara and the manager made this purchase very especial for me. I will definitely be back soon for another purchase. Thank you Panerai Yorkdale for this great experience :)
I went in to look at some watches. The sales guy was super nice and helpful. He brought me all the watched I wanted to look at and let me try them on and compare them. He even offered me and my wife water. I will defiantly go back when I need another watch.
Very good service. I went to the store and Ariel served me, she is very friendly and good knowledge about the brand and help me to find the watch I want. Finally I buy the pam692 and I will come again
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