Search Icon

Michael Hill Yorkdale (Curbside Pick-Up Only)

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

North York, Canada

michaelhill.ca
Jewelry store· Jeweler· Jewelry designer· Jewelry engraver· Jewelry repair service· Watch store

Michael Hill Yorkdale (Curbside Pick-Up Only) Reviews | Rating 3.6 out of 5 stars (8 reviews)

Michael Hill Yorkdale (Curbside Pick-Up Only) is located in North York, Canada on 3401 Dufferin St. Michael Hill Yorkdale (Curbside Pick-Up Only) is rated 3.6 out of 5 in the category jewelry store in Canada.

Address

3401 Dufferin St

Phone

+1 4167817975

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
Write review Claim Profile
G

Gabby

Su, the sales associate there, was absolutely amazing! Greeted my fiancé and I as we came into the store for the first time and right away she helped us when we stated our reason and budget. She stayed after hours once the store closed to help us pick out our rings and took the time to show us each one that’s within our budget, even going slightly higher just in case we change our minds (which we did lol). We picked the perfect rings losing one star not because of her (her customer service is amazing you should definitely go to her), but the other sales associate... not sure if she was a manager or some sort but it was the blond lady there :/ did not like the way she treated su when she asked for help. Anyways amazing customer service from her ! Edit**** so we came back to pick up the rings since they were being resized and while waiting there was a male employee staring at my fiancé as he was looking around the displays while we wait. Didn’t even greet him, followed him, and friggin just kept starring at him. I didn’t like the look he was giving him. We are customers and we just purchased. Did you think he was gonna steal??? Because I got that vibe. I also notice he gave us this look when we first arrived there however I just ignored it. I kept staring at him till he looked away and he stood by the entrance. Like what is your problem. You could have greeted him and asked if he needed assistance not follow him like he gonna start something. I find that very VERY rude. As usual Su, the sales associate there has greeted us and helped us as usual. Very nice. I would have gave 0 stars if I could if it wasn’t for her. Keep that man in check.

A

Aleksandria M

They do have great selection for the jewelry.

A

André Freire

Went there back in October, long story but I still remember it t’ill this day it still bothers me, sad. The white blonde kinda chubby manager, trash.

A

Anwar

Daily.ond and others

B

Braden Bothmill

I find it hard to believe that there could be any bad reviews on here. This place was really busy when I visited just after Valentine’s Day, and I still got great service. Whenever I have come to buy a 60 item or to spend way more, all the staff treat me well and greet me with a smile, pull a chair, have me sit down and get comfortable. My girlfriend has always liked the gifts from here. the price reflects the quality- you can’t expect what you don’t pay for. other jewellers In this mall don’t give you anywhere near the service that they give. I am usually helped by the tall man and younger blond girl who works there, amazing service!

S

Sal and Mary

I had a terrible experience with an employee who identified herself as the manager but refused to provide her name. She is blonde, heavy set, white lady (aka a Karen). We had gone in to purchase a set of earrings for a special occasion to which we were told we could not browse around (weird? not sure how we were suppose to shop?) We asked if they had a catalogue to which she rudely replied no. We were very confused and upset. She laughed as if it was funny, not sure on how losing a major sale is hilarious? maybe upper management wouldn't think so..... I loved Michael Hill but this experience has caused me to second guess purchasing from there. The upside was we got beautiful white gold diamond hoop earrings from another jewelry store - who surprisingly allowed us to browse! Customer service at the other store was amazing which made up for the lack of professional service at this location!

A

Anastasia Grivo

A great shopping experience was at Michael Hill at Yorkdale. The staff there were amazing especially Chelsea P. she assisted us beyond our exception to purchase our daughter's graduation gift. She loved her earrings :) . Thank you all so much.

Y

Yizhe Z

I have to say it is a very uncomfortable shopping experience. First, the sales belittle the competitor (we can easily think of which one she refers to). Second, she pushed me to shop, she even told me that because she served me and spent her time, she asked me to help her to buy. Third, as soon as I went in, I told her that I wanted to take a look alone, but in the end, she told me that she could serve another customer if it wasn't for being with me. That person bought something for 5,000. I didn't ask her to serve me and I told her that she can went to help others several times. In addition, just like someone else’s experience, the sals told me that the revised product would be available within 5 days before payment. But after the payment, she told me that the modification time was more than 5 days. Actually I waited for half a month. In the end, I bought that product just because I liked it, but it not difficult to found out that the whole experience was very uncomfortable. If you want to go shopping in this store, please consider it in advance. Unfortunately, I did not see these comments in advance. Based on the previous service, only one star can be given, and two stars are given because the sales encountered when I picked it up was good. By the way, after leaving this shop, I went to peoples in another location and bought other diamond jewelry. The sales is a very nice one and I had a very pleasant shopping experience.

Top 10 companies in Jewelry store category in Canada

Close