North York, Canada
4800 Dufferin St
N/A
+1 4162968838
My personal experience at 70 Roehampton Ave. was very disappointing. Del Suites is extremely fast at charging money and sending emails to remind of payments due, but when it came to quality, the suite is substandard. I would say the building rates as a 3 star hotel and the unit & customer service rate as a 2 star hotel at most. The carpet was stained, broken bathroom fixture, furniture scratched, mold & mildew in the shower, and the peel and stick kitchen cabinets were peeling. The suite was also dirty as the dust lines the bed frame; I didn’t see the “deep cleaning” in any manner. I failed to see the “luxury” in “luxury furnished suites”. The kitchen pots are dollorama standard and impossible to cook/heat food. Amenities were closed due to covid and no price adjustment. Cleaning was cancelled and there was a minor adjustment. All stores are open, but cleaning with a mask and gloves are for some reason not possible - that I don’t understand. When there is a problem like a sign that says elevators will be grounded for one hour on a busy move day, NO staff member, including concierge, knew what that meant. When I complained all my concerns with respect to the room, Kimberly said she addressed my issues and I said replacing the broken coffee pot and getting the microwave & TV to work was the smallest part of the list of defaults. Years ago I rented via Minto and was much happier. I thought del suites might be better, but I was very disappointed.
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Stayed here from August 2020 to October 2020 - 2 months when we first came in Toronto. The location and the service was perfect - a bit pricier than I expected - but I was quite happy with the arrangement. We stayed at 270 Wellington Street - Icon location. The location was perfect for our needs. The kitchen was fully stocked and the apartment was clean - we had everything to cook a proper meal ourselves. During covid, their apartment cleaning services were understandably not being provided - however that wasn't an issue. Not holding it against them - we do understand). The apartment had a full functioning washer and dryer, vacuum and clean linen - it was perfect for our needs. It became home for two months, and we have the fondest memories there. The delsuite staff was very responsive over the phone, and the checking in and checking out process was very smooth - the pack and the instruction was clear. We managed everything over email and no in-person contact was necessary. I dealt with Shirley Lam from their sales team, and she was very responsive and handled my multiple queries over email and phone with patience and grace. Traveling internationally during covid was quite problematic and she did her best to make sure our concerns were addressed. Price was a bit higher than I planned - but me and my wife were very happy staying here because of the amenities offered. Would definitely reuse their service again if I am looking for furnished apartment for long term stay in toronto.
I am new to Canada. I arrived here last month and I opted for DelSuites for my initial stay of 30 days. I liked the apartment first instance I saw snaps on their official website. Once I reached the apartment, I found it better than the pictures. Pictures could not do justice to the real efforts and thought given by DelSuites to turn this apartment into a home. They say it right: LIVE WHERE YOU LOVE. That's what happened in my case. To start with, you just need to buy your groceries and rest everything else is covered by DelSuites. Be it utensils, cutlery, electrical appliances, Bath Toiletries, Vacuum Cleaner, Entertainment - TV, strong wifi connection, etc. The list goes on and on. I really liked the vibe of the apartment, it was lively, fresh and positive. Considering I had to self-quarantine for 14 days I believe it was the best decision to go with DelSuites for my initial stay in this beautiful country. Downtown Toronto is an amazing place and if you want to be here ---\u003e DelSuites is the right thing to go with. I rented 1 Bedroom 1 Bathroom apartment in The Livmore building on 55 Gerrard Street West. Amenities are amazing too. They have Gym area, Game area, Terrace sitting, etc. So to sum up I loved the apartment and my stay was convenient and amazing. Thanks to DelSuites team to making me feel home in CANADA.
I stayed at 2 Anndale location on 13th floor facing Yonge street. Aug 15 - Sept 14 2020. Suite was immaculate, very well equipped and in a a great location, excellent response to all enquiries. Would have given 5-star if it was not for an incessant traffic noise. I'll stay again, but would ask for a suite facing South if it is available.
My experience with Del Suites was fantastic. The staff were wonderful and the location was out of this world. Steps to two different subway lines, right in the heart of Toronto. I highly recommend them for when you’re travelling. When we arrived, there was a nice little care package of coffee and biscuits and other edibles. The kitchen was fully stocked with everything needed to prepare a meal at home.
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