North York, Canada
81 Brisbane Rd
N/A
I have been using cookie grams for many years, and they never disappoint. The cookies are ALWAYS fresh, and always delicious. I've sent these to family, friends, and colleagues and each recipient have always raved about them! I did like the old school printed message on the giant cookies, as opposed to the new printed design - but, for me its about quality and they are fantastic!! I've never had an issue with shipping, dates, or customer service.
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Very helpful and accommodating throughout the whole order process! The cookie was even better than I pictured. Would definitely recommend!!
I placed an order last week for delivery today. It was straight forward enough to place on the website, although outdated as previous customers have stated. I'd never placed an order on this site and was confused by the wording of the shipping details so I called to confirm that I'd placed it within the appropriate window to have it delivered on the day that I wanted. The phone was answered by a very rude and aggressive man. He was very short with me and even went so far as to confirm whether I really wanted the \plain and UGLY design\ I had picked (his words). I found it extremely cruel of him to criticize me - a paying customer- in that way. The cookie arrived within the allotted time, and it looked and tasted great. That being said, customer service was extremely disappointing. All I was looking for was a simple confirmation of delivery. It's too bad, I truly love the concept. If only they had a better website/employees.
I didn't know what to expect but cookie grams Toronto is amazing!!! They used my exact instructions and got my cookie to my friend right on time for her birthday! The cookie looked (and tasted) amazing and it was such a special and unique gift.
Deli
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