Vancouver, Canada
2255 Kingsway
N/A
+1 6044387166
In-store shopping
PLEASE NOTE: BEWARE.... NO FISH WARRANTY WHATSOEVER. Purchased many community fish Over 3 decades of owning aquariums I'm diligent on maintaining peak water conditions. Less than 24 hours, one of the fish was lethargic and died. All of the other fish I purchased are thriving and healthy. No efforts in making this situation right. Instead, I was blamed for killing the fish. I offered a sample of my aquarium water quality to verify that my water conditions are not the cause of death. I was told the death was possibly due to my water conditions. A cost of a single 13 fish has lost a paying and recurring customer. I support locally owned businesses, but this is one that does not deserve my money. Be warned........ Majority of all aquarium store fronts provide 24-48 hours of warranty to display confidence in the health of their fish they sell. Instead of rectifying the situation, I was blamed. Pitiful customer service for this day and age.
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Lisa is very charming and knowledgeable. I have been visiting her shop for a few years now and really like the wide array of decorative and aquatic equipment she provides. Her tanks are always clean and the fish and plants never carry snails!
Unfriendly staff; lots of staring at you for browsing. I came in looking for goldfish but they are all low quality and some clearly sick; some bigger goldfish in the back are sick and dying. Heartbreaking. Would never buy here. All supplies are super expensive: JL aquatics in Burnaby is cheaper and Aquariums West has higher quality, healthier fish. I don’t understand the five start reviews; they all must be new to fish keeping.
This is a good place to buy fish, their tanks are kept relatively clean (some are a bit dirty). The tanks all have live fish, and there are no dead ones, and they have a wide assortment of different types. I came that day to check out the goldfish, and their fish are quite good quality. They do lack assortment a little bit but they have good quality fish. They also have a wide variety of cleaning tools and ornaments, and fish tank for sale. Those are quite nice as well. This place does lack parking a bit.
Owners were helpful and knowledgeable. Good selection of different fish, the lady there helped us pick out the right combination of fish that wouldn't kill eachother for the size of our tank. They have beautiful tanks there I haven't seen anywhere else and I would love to buy.
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