Oshawa, Canada
1350 Phillip Murray Ave
N/A
+19055713001
Quick shout out to Mary in the parts/service team. I lost a part to my new Luhr-Jensen reel and called Normark for assistance. Mary was quick to lend a hand, search for the replacement, and mailed the item same day. She was great to speak with and extremely helpful. Thanks Mary!! All The Best, Paul - Whitby
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Terrible service.
Very disappointed by the service. My most expensive reel is a Rapala (classic drifter) and it's impossible to obtain any pieces...because yes this reel is always broken! They are not a repair center or a warehouse for parts but what's the most anoying is they are not even capable to refer you to this kind of place...What are we suppose to do then?? The employees are unpleasant and we have the feeling to disturb them in their job. No more Rapala for me, it's over.
Their customer care is horrible!!! Rude and aggressive It’s a shame because I did like Rapala
The customer Service lady needs to give her head a shake. clearly she had a better things to do then talk to a customer!
Awseome customer service AAA
Deli
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