Niagara-on-the-Lake, Canada
300 Taylor Rd Ste. 423
$
+19059881001
N/A
My boyfriend and I make the trip out here from Hamilton because it’s worth to it. The entire team is really top notch in regards to customer service, with Katie the store manager blowing me away with the effort and care she demonstrated. She provided excellent product information and even helped ship our watches to a closer location just to help us not drive so far in the winter weather. Thank you for your kindness!!
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Great place friendly staff. Nice selection. The associate who take care of us was really helpful and even helped us to pick up a mix and match pair. She was really helpful. I feel so bad that i couldn't mention her name. All the staff were very nice.
Fantastic customer service from Morgan. She went above and beyond to meet my needs. Super friendly and professional.
Watch collection was awesome!! Every time I get something new.
Great experience. My son and I bought watches. The rep was great with sizing both for us. Unfortunately I had to return mine. However the staff were very pleasant and still helpfult brought the return.
Great service. The sales assistant was amazing and so patient with all my questions. The face on my smart was hanging by a thread and they gave me so many options. Super happy with the result.
I'm always pleasantly surprised whenever I enter Fossil at just how friendly and helpful the employees are. This one was no different. I'm not sure her name, but whoever the woman was who helped us was unparalleled. She went above and beyond with my wife and I and stopped at nothing to help us return a faulty watch and replace it. Thank you. Will definitely come again!
Went here for the first time a few weeks ago to grab a gen4 watch. They had a sale. Very satisfied with the service and quality.
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