Niagara Falls, Canada
8267 Thorold Stone Rd
$$$
+1 9053586920
N/A
DeliveryIn-store pick-upIn-store shopping
Public toilet
Wheelchair-accessible car park
There are some positives about this Circle K location, however, the negatives outweigh them which are the source of this review. There are a wide range of issues that have gone unaddressed for months, from the low pavement dips on both entrance/exits to the tire inflator malfunctioning. Customer service representatives don't respond or note any concerns and whomever the manager is here hasn't done anything to cure these long-lasting issues. It's an ok place to get gas or to pick up some freebies from rock-paper-scissors but venture outside of these things and you run a very good chance at being disappointed.
like
I walked my e-scooter in my hands inside the store, Yasmeen, an employee at this location rudely notified me that the scooter wasn't allowed inside. She sold me cigarettes without checking my ID, I could have been a minor. Priorities I guess! I will be reporting the incident to Circle K corporate office, even if I have to be on the call for hours! Zero stars if that were an option!
I asked an attendant if they sell cheese, and she repeatedly explained that she didn't know what that was. I can respect language barriers, but I cannot respect lazy employees who cannot take the time to learn the products that are sold at their own workplace. It isn't entirely circle K fault but I hope management sees this and implements basic training to their staff asap please, that was embarrassing.
This is a great place for gas, or a snack. Their gas prices are usually a little bit lower than the other stations in the area. Service is friendly and efficient. Great whether you are just taking your time, or in a hurry.
They are an excellent gas station, convenience store and so much more. Their staff are always courteous and hard working
Deli
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