St. Catharines, Canada
94 Welland Ave
N/A
+1 9056824970
I had a really terrible experience with someone associated with this organization. (It was not in Niagara but otherwise is the same name.) It was one of the most condescending experiences of my entire life. The person was very passive aggressive and was trying to do a public service but their execution skills were horrible. First of all talk to the person as an equal instead of trying to humiliate them in public! She was adamant about meeting at the front of a pet food store with store employees watching. My cat was extremely stressed out because of this persons very poor decision to take her back to HER house which has multiple cats. My cat hates being with other cats. It really rattles her. My cat was visibly upset because of this horrible ordeal. They almost didn't even give me back my cat! And referred to the shelter where I got my cat as it's \original owner.\ I spare no expense when it comes to my cat; anyone who knows me at all knows I love and spoil my cat. I love her dearly and to be vilified in such a manner was horrendous. Extremely unprofessional behavior. Again there is a way to communicate and act in a respectful manner and this person did not exhibit it. I had to go in the person's crate to get my animal back. It was a nightmare.
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I am impressed with how quickly I received a response to my pending application to adopt a new dog.
About a year ago we adopted two beautiful cats Molly and Sybil who we love so much Molly just turned 8 last month and we changed Sybil’s name to Melody :) They are both doing well and keep giving us smiles I highly recommend your agency to anyone who is looking to adopt a pet Everyone in this organization is sweet nice and very professional . They want to see all the animals go to good homes . I think it’s a wonderful organization :) . Keep up the amazing work Molly and Melody say hi :)
Thanks for the help with my love ZELDA but love is not enougth wishing more pepole where like Catharine and Paul great group you have saved the best thing in my life
An amazing organization with very compassionate people! Grass roots is where it's at rather than the SPCA or LCHS...
They stole my cat. They will not give her back no matter how hard I try
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