New Westminster, Canada
1003 Columbia St
N/A
+1 6046594360
Wheelchair-accessible car park
Today I went into this branch and was assured my card would work. When trying to use the card for groceries a few minutes later it didn't so I had to go back. Then I was treated very rudely like I was a problem customer. Not going back here thanks. Also, holding checks when deposited by the machine is an inconvenience especially when the branch can't make changes to it after. Other banks don't do this and it has really complicated my last few weeks.
like
Rude and stuck up staff. I've been banking with these guys since Christ was a cowboy and I arrived 401..... 1 minute after closing and need their help and was ignored by all the staff. That was ignorant to a long term customer!
Maria Rahman seems slightly uneducated on credit. Telling us misinformation in both times we spoke. Disappointing to say the least, I definitely wasn't feeling confident about our chances for approval after speaking since I knew more about credit than her.(I work in finance) I'm going to continue to work with my home bank Vancity. They seem to only answer questions when they know what they're talking about rather than saying misinformation and creating confusion.
If you are marginalized TD is the ONLY BANK for you. The recent changes to policy means that your PIN can be used to identify yourself and that is a big deal if your identification is more prone to theft... I've dealt with banks that the teller's recognize me and have seen my identification in the past but will not allow me transactions. TD is the only bank I've seen that gets it. Google pay, tho. Thank you.
My experience of banking at all the TD Bank branches have been positive... except this location. On several occasions, I have consistently felt un-welcomed and it seems the staff do not want my business. Is that how they want to stand out from all the other TD branches!?
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