New Westminster, Canada
625 5th Ave #101
N/A
+1 6045534952
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
In my experience I’ve come to realize that while the brand of hearing aids and company you deal with are important, by far the most important factor to a successful outcome boils down to how good your audiologist is. My experience with Dr. Susan has been overwhelmingly positive. Not only is she a highly qualified and educated professional but she is understanding, compassionate, listens to your issues and concerns, and is willing to take whatever time is necessary to provide you with the best possible outcome. I was somewhat hesitant to go for the top of the line hearing aids but I took advantage of the free trial and I’m glad I did. As an ex-audiophile I have to say the sound quality and audio processing of the hearing aids is really quite good. In one session with Dr. Susan I’m hearing better now than I have in the last 20 years. I’m hearing sounds that I thought I’d never hear again - sounds like birds chirping, bells ringing, and food sizzling in a frypan. Not only can I now hear the sounds but they sound naturally clear and crisp. I’m a very satisfied customer and based on my experience I highly recommend both Dr. Susan and NexGen.
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Very helpful staff go anove and beyond in customer service
Again simply amazing Customer Service, especially during this COVID-19 pandemic... my Ears were re-tested, Hearing Aids adjusted and I have a brand new smile... I can hear my Sweet Heart clearly again!
Very nice, knowledge excellent,clean place adhering to the co 19 virus, price are affordable
Dr. Marynewich and Kay are great!!! I’m in my late 30’s and this was my first time getting fitted for hearing aids. Dr. Marynewich was very patient with me and took time to listen to all of my questions and concerns. Any follow up appointments I needed for adjusting my hearing aids were scheduled promptly. The office is nice and clean. They have great COVID-19 protocols in place and I felt safe during all of my visits. My hearing has greatly improved as a result of me getting my hearing aids. My family and coworkers have noticed I speak more quietly now and I can hear them better. I would highly recommend this place to any of my close friends or family members. Thank you Dr. Marynewich and Kay.
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