New Westminster, Canada
622 6th St
N/A
+16047131375
Friendly and supportive staff. We had a great experience! Our tax expert (Bobby) did a great job. COVID measures are good!
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Called for tax professionals to answered some T4 questions, at first I called the Metrotown kiosk before calling another branch and seeking help. The tax professional named Cheryl from this location was very helpful & patience on the phone, she answered my concerns and definitely calm my anxieties & worries. She is providing great customer service with professional and friendly manner. Thank you Cheryl You made my day
I called and the guy who was answering the phone, started laughing at me for asking if I could speak to someone who would know more about taxes, then he told me I would have to make an appointment to ask a question!!! So I asked if he could answer it then he told me he didn’t know the answer he would have to ask, then he finally comes back to the phone and I’m asking him more about what he found out then he said you need to hold someone else is calling and then just HUNG UP ON ME! They definitely would not be getting my business horrible service!
I had no appointment so I just called to drop in and they said that's more then fine. I was working with an agent named Swati, she was very kind and helpful and answered all my questions. She even helped me sort out my msp and stayed late to finish filing our taxes the same day! She took care of everything, it was very simple to just come in with our documents and have her take care of everything. We know where we will be coming next tax season as it was completly stress free!
Tax pros were lacking knowledge in my case, could've cost me more than the services provided if I didn't inform myself
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