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Nelson Lumber Edmonton

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Edmonton, Canada

lumber.nlc.ca
Building materials store· Deck builder· Hardware store· Shed builder· Truss manufacturer· Cabinet store· Garage builder· Lumber store· Tool store· Wood supplier

Nelson Lumber Edmonton Reviews | Rating 3.3 out of 5 stars (5 reviews)

Nelson Lumber Edmonton is located in Edmonton, Canada on 12727 St Albert Trail NW. Nelson Lumber Edmonton is rated 3.3 out of 5 in the category building materials store in Canada.

Address

12727 St Albert Trail NW

Phone

+1 7804529151

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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K

Kevin Boldt

I've attempted to do business at Nelson Lumber on several occasions. If you aren't a major builder, they couldn't be bothered helping you. I've been told they're great with large commercial customers, but if you're doing a small project, don't waste your time because they certainly aren't planning on wasting theirs

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Joey

Brutal service.. was told my door would be in just after the new year. Ordered before Christmas... no phone call or anything.. I call end of January its there.. come to pick up today. Yold to go to bay 6 and wait, someone will load me. Wait for 10mins. Nobody around. Was waiting out in the freezing cold for Nobody. Had to call the front desk to get someone out there. Then took 10 mins to find the door.. need better organization, customer service. Just got it home and opened. Water damage on two sides. Thanks for storing it in a puddle...

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Lorien Mcneil

Do not order from here! We ordered two custom doors, The order was placed in April expected delivery 4-6 weeks. At the end of six weeks we called to see where our shipment was and they had forgot to send the order to the supplier so it was going to be another four weeks in the end it took over 12 weeks to get our doors. When we received them the backset was done incorrectly so you wouldn’t be able to install a deadbolt. They suggested we modify them, we weren’t about to modify brand new custom-made doors. We returned the doors. It has been nearly 2 weeks and we’re still waiting for our money back. Beware ordering anything custom built from Nelson Lumber. Update. We did eventually receive our money back for the incorrectly built doors. However dealing with this company was a stressful unpleasant experience where in the end we had to buy our doors elsewhere. I would suggest ordering from a different company.

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Tim Lukaniuk

Good prices on lumber! Every time I've been there the people I've delt with have been easy going. If I had a little complaint it would be the yard is somewhat hectic. And you're on your own loading up. Not like other yards.

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david s

Brutal in every way. No one there wants to do their job. Salesman just sits there and says they dont carry items until I insisted he actually look it up and of course they have it. Later I needed to return unused items and their process is to quarantine items for a few days (due to covid) before returning it to stock and then issuing you a credit. Of course the credit never actually gets issued. I'm through showing them how to do their job and its worth a few hundred dollars in lost returns to learn to never shop there again.

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