Mount Royal, Canada
8196 Chemin Royden
N/A
+15147386060
I was immediately impressed by the speed with which Patricia at Bamboo Design answered my online query about their flooring. Over the phone (I’m in BC) she helped me select samples and dispatched them immediately. We had several email exchanges as well as telephone conversations during the ensuing weeks and, while I ultimately will likely decide to use a local vendor for my floors, I can’t stress enough how impressed I am with the customer service I received from Bamboo Design. As a former customer services manager for General Motors, I know excellent customer service when I receive it and, If I lived in PQ, I’d be ordering my floors from Bamboo Design, without question.
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We recently purchased Cali flooring LVP from Bamboo design after a lot of research. Comparing across the board with 7 companies involved they were the most considerate, helpful and well informed people we had dealings with. They researched with photos we sent and managed to come up with a perfect match. Their attention to detail and the help we got on installation was fantastic. Constant contact, regarding shipment and help at hand simply says it all. Patricia was incredible we thank you. We highly recommend Bamboo design for anyone needing experts to help then through their jobs.
Products are from China but they sell it as a « Californian » floor. Really bad service, you can’t return less than 5 boxes. They charge you 25% on top of it for returns. When we received the delivery, the worker drop the pallet to the ground, breaking a lot of the boxes. They never did anything for that. It’s not a distributor that works well with contractors. Do not spend your money there. Be careful with all the reviews, it’s the owners family and friends that made those comments.
Nous sommes d'heureux clients qui ont eu l'occasion de faire à affaire avec Bamboo Design, plus spécifiquement, avec Mme Josée Lefrançois pour la réalisation de notre projet impliquant l'achat de notre plancher en bambou pour notre sous-sol. Toutes nos communications par courriel et par téléphone ont toujours été des plus cordiales. Idem lors de notre visite à la salle de montre. Des bons conseils et nous avons très bien été guidé et éclairé. Aucune pression!
Produits de très grande qualité avec un service exceptionnel. J'utilise maintenant le bambou pour mes planchers pour sa grande résistance et beauté. Pour l'extérieur, le composite de bambou a été une superbe découverte pour sa robustesse et presque zéro d'entretien. Après 5 ans, le composite de bambou est comme neuf.
Merci excellent service et la compagnie de livraison a été super bien et rapide!
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