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DB

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Montréal, Canada

piecesdb.com
Appliance parts supplier· Refrigerator repair service· Washer & dryer repair service· Appliance repair service

DB Reviews | Rating 3 out of 5 stars (5 reviews)

DB is located in Montréal, Canada on 8000 Boulevard Pie-IX. DB is rated 3 out of 5 in the category appliance parts supplier in Canada.

Address

8000 Boulevard Pie-IX

Phone

+1 5143744500

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Repair services

Open hours

...
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M

Michelle CG

I do NOT recommend this place to ANYONE. They charge a 10 fee if they don’t have the parts on hand, which they add tax on and never informed me about Ordered parts for a portable AC on June 22nd, told it was a 2-3 weeks delay and they’d call. Never got a call. Did 3 follow ups, some days phone just rang and wasn’t able to get an answer, and I had already paid 50 ... I finally showed up yesterday July 18th since the phone wouldn’t pick up. Took another 20 min to get parts, be informed of the 10 fee . Got home the parts don’t even fit together ( I gave the guy the AC model, only needed a tube ) . WORST customer experience ever ! And they make you wait forever in that store and treat you like a total idiot, Plus paid 80 for a tube n connector that didn’t fit together (see proof ). I went back, Obviously they told me it was my fault for trusting the clerk and I should have verified the part numbers ??!! Total rip off of my money and time

M

Monica Espinosa

If I could give them zero, I would. Horrible customer service. They change 150 for a part that was not the problem. Got back my machine still not working. Took it back to them and now the problem is a 30 filter. Asked for an explanation and was told that it was like that and was hung up on 5 times because they couldn’t explain their fees. Got my machine back as I don’t want to give them another chance to steal my money.

G

Gustavo Schiapim

They're really terrible in web management: they don't answer emails, their website is from XIX Century, we cannot order online. Stone aged!

E

Eric T

Small shop but quality work

J

John-Francis Rooney

When will my vacuum be shipped back to me? It’s been over 5 weeks!!! February 17th:\t\tReceived phone call that my vacuum is repaired and I would receive it back by the end of the following week. March 6th:\t\t\tI followup by telephone and was told vacuum had not yet shipped and I would receive early the next week. March 9th:\t\t\tI followup by telephone and was told it will be delivered by the middle of the week. March 19th:\t\t\tI followup by telephone, vacuum not yet received. Given Canada Post Tracking number. March 20th\t\t\tTracking number shows “February 12th Electronic information submitted by shipper”. I contact Canada Post and they are waiting for shipper to schedule a pickup or drop off parcel at post office. When will my vacuum be shipped back to me?

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