Montréal, Canada
1255 Boulevard Robert-Bourassa bureau 1600
N/A
+14378872714
Worse possible airlines. Avoid at all costs! They simply forgot to attach a tag to my bag and left my luggage in Toronto, never delivered it to Cuba in spite of the report submitted the same day. We spent our vacation without anything on a small island (Cayo Largo) where you can't buy much. Fortunately I was able to recover my bag in Toronto on my way back. At this point I wasn't able to get any compensation at all. They simply don't care. Even Transport Canada was not able to help much.
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Worse airline company I ever dealt with. On our way back to Montreal from Varadero, they lost our daughter's stroller, we called the company at multiple times, they never answered the phone, we left messages everytime, but they never called back. It's been 3 weeks since we came back..
Never answer the phone, is better to go personally to their office
Horrible service, flight was delayed both ways. Every attendant looks very unhappy
Never again
No atienden su linea telefonica y si atienden tiene tiempo de espera de mas de 30 minutos siempre. No son resposables ni les importa la seguridad de sus viajeros. Solo les interesa cobrar dinero sin respaldarlo con un servicio apropiado. Copa Airlines es la peor aerolinea de America. No tienen problema en dejar a un pasajero en cualquier ciudad sin darle explicaciones ni ninguna solucion.
Une très mauvaise expérience en décembre 2017 avec ma famille..un retard de 12h sans indemnisation..!!?
No responden ni al telefono ni los correos desde que Elias se fué eso no sirve para nada. They never answer the phone nor the emails since Elias left
Deli
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